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myGovID and RAM authentication

What is myGovID and RAM?

myGovID and Relationship Authorisation Manager (RAM) is a whole of government Digital Identity service that provides an easy, secure and flexible authentication and authorisation solution.

For assistance with myGovID and RAM:

  • contact the ATO on 1300 287 539 (select 2 for myGovID or 3 for RAM enquiries)

For assistance with the USI Registry System:

How to get a myGovID and set up in RAM

Download and install the myGovID app from the Apple App or Google Play store and set up your myGovID.

Watch the ATO Video – How to get started with myGovID and RAM or access the myGovID and RAM FAQs.​

  • download the myGovID app
  • prove your identity
  • If you are a principal authority of a business, claim your business in RAM
  • begin authorising others in your business
  • acquire your machine credential in RAM.

Linking your ABN in RAM

Setting up in RAM is different depending on your role including if you are:

  • responsible for a business or a business associate (principal authority)
  • an employee or acting on behalf of a business (authorised user or administrator)
  • a business software user or provider.

Further information about getting started is available from the ATO:

Organisation Portal users

All USI Organisation Portal users, including the principal authority, need to have their own myGovID.

A principal authority can authorise others with a myGovID to access the USI Registry System on behalf of the education or training provider they work for.

Student Management System (SMS) users

SMS users need a new Machine-to-Machine (M2M) credential to interact with the USI Registry System.

Components of the M2M solution include:

  • A machine credential
  • Machine Authentication Service – Secure Token (MAS-ST).

Principal authorities create and download machine credentials using RAM. Credentials can be installed on a server or stored locally to support locally hosted or desktop software.

A machine credential administrator must be nominated for each credential. The administrator creates, manages and safeguards the credential on behalf of the business.

The new credential is compatible with the latest versions of USI and SBR Software Developer Kits. 

Cloud hosted service users

Providers using cloud-hosted services do not have to obtain their own M2M credential. The host service provider is required to use their M2M credential to authenticate a connection to the USI Registry System.

The principal authority of a provider needs to obtain a myGovID and then claim their business in RAM. From there, the principal authority needs to access RAM and approve the host service provider submitting transactions on their behalf.

For more information and help, see the ATO videos:

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If you need help, please call us on 1300 857 536 or from outside on Australia +61 2 6240 8740. Our contact centre is open between 8:30am-6.30pm (Australian Eastern Standard Time), Monday to Friday (excluding national and South Australian public holidays).


If you would like to provide feedback, please complete the feedback form.

Office of the Student Identifiers Registrar (OSIR)
Last Modified on Thursday 1st June 2023 [175]