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Set up your password and security/check questions

For your security, your Unique Student Identifier (USI) account is protected by:

  • a password
  • two security/check questions.

You will need to set these when you create your USI. It is important to create answers to your security/check questions that you can remember.

If your education or training provider created your USI on your behalf, you need to set your security/check questions and answers when you first activate your account.

Your USI password

You must choose a valid password which contains:

  • a minimum of 9 characters
  • 3 of the following character sets:
    • lowercase letters (a-z)
    • uppercase letters (A-Z)
    • numbers (0-9)
    • special characters !@#$%^&*

Important facts about your password

  • your password cannot be the same as your USI
  • keep your password somewhere safe
  • you can change your password by logging into the USI Registry System and selecting 'Change your password'.

Security/Check questions and answers

When you create your USI, you will be given a list of security/check questions to choose from. You can also create your own questions. Your answers must be fewer than 40 characters.

You can change your security/check questions by logging into the USI Registry System and selecting 'Change security/check questions'.

When will my security/check questions be needed?

Your security/check questions assist in identifying you if:

  • you forget your password and need to reset it
  • you forget your USI
  • you contact our office
  • we find a USI account that matches your details.
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If you need help, please call us on 1300 857 536 or from outside on Australia +61 2 6240 8740. Our contact centre is open between 8:30am-6.30pm (Australian Eastern Standard Time), Monday to Friday (excluding national and South Australian public holidays).

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Office of the Student Identifiers Registrar (OSIR)
Last Modified on Tuesday 19th March 2024 [140]