Australian Government
A USI - Unique Student Identifier is a reference number that creates an online record of your training and qualifications attained in Australia.
If you are a new or continuing student undertaking nationally recognised training, you need a USI in order to receive your qualification or statement of attainment.
A USI is for life! You only have to create it once
Testing new telephony system
We are currently testing a new telephony system that will enable us to continue providing you with a quality service while our staff are based across various locations. Please be patient with us during this time. If we encounter any technical issues while you are speaking to one of our friendly staff, we will call you back as soon as we are able. Instead of calling us, we highly recommend you explore this website first, where you will find a range of self service options, including how to retrieve your USI number and reset your password. If you have already submitted an email or ‘Help Request' we will respond to your enquiry within 7 business days.
AUSkey has been retired
RTOs can no longer use AUSkey to access the USI Registry System. AUSkey has been replaced by a new whole of government digital identity service – myGovID and Relationship Authorisation Manager (RAM).
Visit our AUSkey has been retired page for more information.
Students impacted by COVID-19 unable to create a USI
Where a student, impacted by coronavirus (COVID-19), is unable to enter Australia and create a USI, registered training organisations (RTO) and VET Admission Bodies (VAB) may create the USI on the student’s behalf. Read our fact sheet to find our more.
Assistance for those affected by bushfires
With bushfires affecting many Australians we want to extend our thoughts and sympathies to all communities, organisations and individuals impacted.
If you or anyone you know has been impacted by the bushfires and require assistance with locating or creating a USI, please contact us.
A USI is for life. It will link your training records into an online transcript
