Australian Government
A USI - Unique Student Identifier is a reference number that creates an online record of your training and qualifications attained in Australia.
If you are a new or continuing student undertaking nationally recognised training, you need a USI in order to receive your qualification or statement of attainment.
A USI is for life! You only have to create it once
System Outage
Some users may experience short intermittent outages between 7:00 pm and 11:00 pm AET Thursday, 23 July 2020 while Microsoft patches are applied.
We apologise for any inconvenience.
Contact Centre temporary extension of work hours
We are currently experiencing a high number of calls, with our busiest period each day usually between 12pm and 2.30pm (Australian Eastern Time) when callers may experience a wait time up to 20 minutes. To make sure we continue to provide you with a quality service we have temporarily extended our operating hours and look forward to assisting you between 9am and 6pm Australian Eastern Time.
Before you call us why not explore this website first and its range of self service options, including how to retrieve your USI number and reset your password.
More choice about how to prove who you are online
We are conducting a beta of a new trusted government service to prove who you are online: it’s called a Digital Identity. You can use a Digital Identity to create a USI or login to an existing USI account. Creating a Digital Identity is like doing a 100-point identification check.
Find out more about how creating and using a Digital Identity is a personal choice and completely voluntary.
Student Identifiers Amendment (Enhanced Student Permissions) Bill 2019:
The Student Identifiers Amendment (Enhanced Student Permissions) Bill 2019 received Royal Assent on 25 May 2020 giving effect to the following:
Enhanced student options when permitting third parties to view transcripts
If you have a USI, you can now give permission to third parties such as a licensing bodies, employment agencies or potential employers to view your authenticated USI transcript. You control whether or not to give this access, to whom and for how long. You can also choose which of your achievements are displayed.
Penalty provisions to manage non-compliance
These provisions include infringement notices and the ability for the Student Identifiers Registrar to commence civil proceedings for certain specified offences. The Registrar is drafting a framework to manage compliance with the new provisions. Further information on the Registrar’s compliance regime will soon be published on this website.
For more information read the Student Identifiers Amendment (Enhanced Student Permissions) Bill 2019.
Students impacted by COVID-19 unable to create a USI
Where a student, impacted by coronavirus (COVID-19), is unable to enter Australia and create a USI, registered training organisations (RTO) and VET Admission Bodies (VAB) may create the USI on the student’s behalf. Read our fact sheet to find our more.
A USI is for life. It will link your training records into an online transcript
