Contact us

Call us

Our contact centre can help you with your USI.

It is open between 8:30am and 4:30pm Australian Central Daylight Time (ACDT), Monday to Friday (excluding national and South Australian public holidays).

• 1300 857 536 inside Australia
• +61 2 6218 0994 outside Australia.

Translation services

Call 131 450 for the Translating and Interpreting Service (TIS National) if English isn’t your first or preferred language. Ask TIS National to call us on 1300 857 536.

National Relay Service

If you are deaf, hard of hearing and/or have a speech impairment you can use the National Relay Service (NRS) for help to make and receive phone calls.

• Voice Relay number: 1300 555 727
• Teletypewriter (TTY): 133 677
• SMS relay number: 0423 677 767

Visit the National Relay Service website for further assistance.

Your privacy matters

We care about your privacy, so we’re not offering support via email right now. If you can’t find what you need on this website, feel free to give us a call — we’re here to help!