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We regulate conduct where there might be a breach of the Student Identifiers Act 2014 in regards to:

  • applying for student identifiers
  • altering an authenticated VET transcript or an extract from a transcript
  • making a document purporting to be an authenticated VET transcript or an extract from a transcript.

For further information, refer to our Compliance and Enforcement Strategy.

If you think you have identified possible non-compliance complete the report non-compliance form.

What do we do with your report?

We consider each report of alleged non-compliance against 4 key questions:

  • what is the extent of the potential harm or loss (eg the creation of duplicate USIs for financial gain or the creation of fake transcripts or extracts that could lead to a safety issue)?
  • what are the benefits of pursuing the non-compliance (both to the individuals involved and the wider community)?
  • the type and seriousness of the non-compliance and the available evidence?
  • is there an alternative course of action?

We may decide to review the matter ourselves or refer the information to another agency for investigation.

We may be in contact with you to discuss your report in detail, unless you choose to remain anonymous. We may not be able to advise you of the outcome.

Compliance FAQs

Under the Student Identifiers Act 2014, there are three types of non-compliance:

  • not meeting privacy requirements
  • issuing qualifications and awards to a student who doesn’t have a USI
  • creating duplicate USIs, altering a VET transcript or creating a fake VET transcript.

No, you can remain anonymous. It is not a requirement to provide your personal details. However, we will not be able to contact you if further information is required which may affect our review into the alleged non-compliance.


No. We will not tell the person who is the subject of the non-compliance that you have provided the information to us.


Yes. Our preference for managing non-compliance is to educate individuals on their obligations and how to comply. We may address non-compliance through administrative action such as a warning letter. There may be times where we decide to issue an infringement notice (a fine) or initiate civil proceedings. The action taken by us will depend on the conduct.


Report non-compliance

If you think you have identified possible non-compliance, complete the form below.

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If you need help, please call us on 1300 857 536 or from outside on Australia +61 2 6240 8740. Our contact centre is open between 8:30am-6.30pm (Australian Eastern Standard Time), Monday to Friday (excluding national and South Australian public holidays).


If you would like to provide feedback, please complete the feedback form.

Office of the Student Identifiers Registrar (OSIR)
Last Modified on Monday 20th November 2023 [217]