OSIR Mission Statement and Reports

The Office of the Student Identifiers Registrar (OSIR) has a mission statement with 5 goals:  

  • Goal 1: Know our market 
  • Goal 2: Deliver a simple and secure customer experience 
  • Goal 3: Support the Government and through it the nation 
  • Goal 4: Innovate to improve our USI customer experience and do our work more efficiently 
  • Goal 5: Enable and inspire team USI to take ownership and do its best work 

The Student Identifiers Registrar reports quarterly and annually on mission statement performance and key statistics. 

2020-21 first quarter at a glance 

  • 238k new USIs created 
  • 11.2m total USIs (as at 30 September 2020) 
  • 1.95m self-service transactions 
  • 0 notifiable data breaches reported to OAIC 
  • 16k online help requests actioned 
  • 217k transcript views / downloads 
  • 29k calls handled 

Annual reports 

Our 2019-20 Annual Report describes:: 

  • authorising legislation 
  • highlights of the year 
  • key statistics 
  • performance against key performance indicators 
  • the Registrar’s priorities for the coming year. 

Older reports 

  • 2018-19 Annual Report 

  • 2017-18 Annual Report 

Quarterly reports  

Our quarterly reports contain key statistics and describe our performance against our mission statement goals. 

  • First Quarter Report of the Student Identifiers Registrar 2020-21.
Last Modified on Tuesday 15th December 2020 [225]