Crest of the Australian Government Unique Student Identifier-Logo

Forgotten password

There are 4 ways to reset your password:

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Email address

A link to reset your password will be sent to the email address in your USI account. This link is only active for 10 minutes. Be sure to check your spam/junk mail folder if it doesn’t arrive in your inbox.

Email address

A link to reset your password will be sent to the email address in your USI account. This link is only active for 10 minutes. Be sure to check your spam/junk mail folder if it doesn’t arrive in your inbox.

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Mobile number

A 6 digit PIN to reset your password will be sent to the mobile number in your USI account. This link is only active for 60 seconds.

Mobile number

A 6 digit PIN to reset your password will be sent to the mobile number in your USI account. This link is only active for 60 seconds.

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Personal details and check questions

You need to know the answers to your check questions. The answers must have identical spelling and formatting to what you first used when setting your check questions.

Personal details and check questions

You need to know the answers to your check questions. The answers must have identical spelling and formatting to what you first used when setting your check questions.

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Personal details and an identification document

You need to have a valid form of ID.

Personal details and an identification document

You need to have a valid form of ID.

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If you need help, please call us on 1300 857 536 or from outside on Australia +61 2 6240 8740. Our contact centre is open between 8.30am-5:00pm (Australian Central Standard Time), Monday to Friday (excluding national and South Australian public holidays).

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Office of the Student Identifiers Registrar (OSIR)
Last Modified on Tuesday 21st September 2021 [139]