Forgotten password

There are 4 ways to reset your password:

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Email address

A link to reset your password will be sent to the email address in your USI account. This link is only active for 10 minutes. Be sure to check your spam/junk mail folder if it doesn’t arrive in your inbox.

Email address

A link to reset your password will be sent to the email address in your USI account. This link is only active for 10 minutes. Be sure to check your spam/junk mail folder if it doesn’t arrive in your inbox.

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Mobile number

A 6 digit PIN to reset your password will be sent to the mobile number in your USI account. This link is only active for 60 seconds.

Mobile number

A 6 digit PIN to reset your password will be sent to the mobile number in your USI account. This link is only active for 60 seconds.

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Personal details and check questions

You need to know the answers to your check questions. The answers must have identical spelling and formatting to what you first used when setting your check questions.

Personal details and check questions

You need to know the answers to your check questions. The answers must have identical spelling and formatting to what you first used when setting your check questions.

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Personal details and an identification document

You need to have a valid form of ID.

Personal details and an identification document

You need to have a valid form of ID.

Last Modified on Thursday 14th January 2021 [139]