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System outages

Unplanned outages

There are currently no unplanned outages.

Planned releases

The USI Registry System will be unavailable between 5pm and 8:45pm ACDT Tuesday 18 February 2025 to allow for system enhancements.

We apologise for any inconvenience.

Scheduled maintenance

There is no upcoming scheduled maintenance.

Past releases

Previous releases are provided here for reference.

Start dateEnd dateAdditional information
10:30pm AEDT Thursday 19 December 202411:00am AEDT Friday 20 December 2024myID will be unavailable to allow the ATO to undertake scheduled maintenance.
10:30pm AEDT Thursday 19 December 20243:00am AEDT Friday 20 DecemberRAM will be unavailable to allow the ATO to undertake scheduled maintenance.
7:00pm AEDT Thursday 19 December 202411:00pm AEDT Thursday 19 December 2024The USI Registry System may be intermittently unavailable to allow us to undertake scheduled maintenance.
11:30pm AEDT Tuesday 17 December 20246:00am AEDT Wednesday 18 DecembermyID and RAM will be unavailable to allow the Australian Taxation Office (ATO) to undertake scheduled maintenance.
Tuesday 19 November 2024 11:30pm AEDTWednesday 20 November 2024 11:00am AEDTmyID (formerly myGovID) will be unavailable between 11:30pm AEDT Tuesday 19 November and 11:00am AEDT Wednesday 20 November 2024 to allow the ATO to undertake scheduled maintenance.
Friday 15 November 2024 5:30pm ACDTFriday 15 November 2024 10:00pm ACDTThe USI Registry System will be unavailable between 5:30pm (ACDT) Friday 15 November 2024 and 10:00pm (ACDT) 15 November 2024 to apply enhanced functionality for students and education or training providers.
Thursday 17 October 2024 7:00pm AEDTFriday 18 October 2024 1:00am AEDTThe USI Registry System may be intermittently unavailable between 7:00pm AEDT Thursday 17 October 2024 and 1:00am AEDT Friday 18 October 2024 to allow for scheduled maintenance.
Sunday 22 September - 12:00am AESTSunday 22 September - 4:00am AESTmyGov will be unavailable between 12:00am (AEST) Sunday 22 September to 4:00am (AEST) Sunday 22 September 2024 to allow Services Australia to undertake scheduled maintenance.
Thursday 19 September 2024 -11:30pm AESTFriday 20 September 2024 - 04:30am AESTmyGovID will be unavailable between 11:30pm (AEST) Thursday 19th September to 4:30am (AEST) Friday 20th September 2024 to allow the ATO to undertake scheduled maintenance.
Saturday 31 August 2024 -12:00am AESTSaturday 31 August 2024 - 12:30am AESTmyGov may be intermittently unavailable between 12:00am (AEST) to 12:30am (AEST) Saturday 31 August 2024 to allow Services Australia to undertake scheduled maintenance. 
Saturday, 24 August 2024 – 12.00am AESTSaturday, 24 August 2024 - 12:30am AESTmyGov will be unavailable to allow Services Australia to undertake scheduled maintenance.

The USI Registry System may be intermittently unavailable between 7pm (AEST) Thursday 15 August to 12:01am (AEST) Friday 16 August 2024 to allow for scheduled maintenance. We apologise for any inconvenience.
 
RAM will be unavailable between 11:30pm (AEST) Saturday 10 August to 7:00am (AEST) Sunday 11 August 2024 to allow the ATO to undertake scheduled maintenance.
myGovID, RAM and Digital ID will be unavailable between 11:30pm (AEST) Tuesday 6 August to 4:00am (AEST) Wednesday 7 August 2024 to allow the ATO to undertake scheduled maintenance.
The USI Registry System will be unavailable between 11:30pm AEST Thursday 25 July 2024 and 1:30am AEST Friday 26 July 2024 to allow for system enhancements.
The USI Registry System may be intermittently unavailable between 7:00pm AEST Thursday 18 July 2024 and 1:00am AEST Friday 19 July 2024 to allow for scheduled maintenance.
myGovID and RAM will be unavailable between 11:30pm (AEST) Tuesday 25 June to 7:00am (AEST) Wednesday 26 June 2022 to allow the ATO to undertake scheduled maintenance.
The USI verification issues in Web Services is now resolved.
myGovID and RAM will be unavailable to allow the ATO to undertake scheduled maintenance.

 
myGovID and RAM will be unavailable
The USI Registry System may be intermittently unavailable between 7:00pm AEST Thursday 20 June 2024 and 1:00am AEST Friday 21 June 2024 to allow for scheduled maintenance.
 
 
 
Scheduled maintenance
Planned release
Scheduled Maintenance
Scheduled Maintenance
Scheduled Maintenance
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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If you need help, please call us on 1300 857 536 or from outside on Australia +61 2 6240 8740. Our contact centre is open between 8:30am-6.30pm (Australian Eastern Standard Time), Monday to Friday (excluding national and South Australian public holidays).

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Office of the Student Identifiers Registrar (OSIR)
Last Modified on Thursday 13th February 2025 [735]