STUDENT QUICK GUIDE

How to create a USI

• Go to www.usi.gov.au
• Select ‘Student Login’
• Agree To Terms and Conditions
• Select ‘Create USI’
• Follow the steps to create a USI

You will need a form of ID to create your USI such as a:

• Driver’s Licence
• Medicare Card
• Passport (Australian)
• Non-Australian Passport (with Australian Visa)
• Birth Certificate (Australian)
• Certificate of Registration by Descent
• Citizenship Certificate
• ImmiCard

If your account is not activated you won't be able to view your transcript.

How to activate your USI account

If a training organisation created a USI for you, activate your USI account by:

• Clicking on the link that was sent to either your email address or mobile number.
• Once you have clicked on the link you will be asked to set up a password and two check questions.
• You will then be able to login to your USI account.
• Your training provider cannot do this part for you.

How to update your personal details

You can change your personal and contact details by logging in to your USI account and selecting either ‘Update Personal details’ or ‘Update Contact details’.

If you have given your training provider permission to update your details they can make the changes for you.

How to retrieve a forgotten USI or password

• Go to www.usi.gov.au
• Select ‘Student Login’
• Agree To Terms and Conditions
• Select ‘Forgotten your USI?’ or ‘Forgotten your password?’
• Choose One of the following:
  • Mobile number
  • Email address
  • Personal information

  If you select email you will be sent a link that will expire after 10 minutes.

  If you select mobile number you will be sent a pin that will expire after 60 seconds.

  If you select personal information you will need to either answer your check questions or provide ID.

  When using your email address or mobile phone number it must be the same as the one that is currently in your USI account.

  Make sure your answers to your check questions are spelt correctly (e.g. street instead of st).

  How to manage permission

  A really useful tool that will save both you and your training provider time:

  • Go to www.usi.gov.au
  • Select ‘Student Login’
  • Agree To Terms and Conditions
  • Login To your USI account
  • Select ‘Manage permissions’ tile
  • Search Provider by either their Organisation code or name
  • Set Permissions and expiry date

  Transcripts: The training provider can view your transcripts but cannot update them.

  View Details: The training provider will be able to view your personal and contact details. Note: If you do not want your training provider to view your contact details, select ‘Update Contact Details’ and click on ‘Hide Contact Details’.

  Update Details: The training provider will be able to update your personal and contact details.

  Transcripts

  Transcripts for training completed before 1st of January 2015 will not appear in your USI account.

  Your transcript will show information from the certificates, diplomas or training records issued by your training provider.

  Your transcript does not replace the training certificates, diplomas or training records issued to you by your training provider but will come in handy if you misplace your documentation.