Search

Customer rating 87% rated us as 5 out of 5 stars. Self-service transactions 2.5 million logins to the USI Registry System. USI verification 7.9 million USI verification requests by providers. Recovered USIs/ passwords 857,000 recovered USIs/ passwords. Calls 44,000 calls handled. Help Requests 15,000 Help Requests closed. VET transcripts views 674,000 views by Students 21,000 views by providers. …

Verify your identity using a valid form of Australian identification such as passport, driver’s licence, or Medicare card. How we verify your identity We use the  Document Verification Service (DVS) to verify your identity. You need to provide one verifiable form of identification. Examples of acceptable Australian identification are shown below. This includes how your name is shown on a Visa …

Information for stakeholders affected by USI registry system outages Current releases and outages There is currently no scheduled maintenance or outage. Past releases and outages Start date End date Additional information 6:30pm (AEDT) Wednesday 29 October 2025  9:30pm (AEDT) Wednesday 29 October 2025  The USI Registry System was unavailable to allow for scheduled maintenance. 7:00pm (AEDT) …

The address you've entered doesn't match any pages or content currently on this site. You may have followed an old link or the content may have moved or no longer be available. Here are some ideas to help you find what you were looking for: Check the address and try again Search for the content Browse for the content from the homepage Contact us and let us know what you were expecting to find. …

A USI is your free lifelong education number. You only need to create it once. Why you need a USI You need a USI if you are: studying nationally recognised vocational education and training (VET) seeking a VET student loan a higher education student seeking Commonwealth financial assistance e.g. HELP loan  or enrolling in a Commonwealth Supported Place a higher education student graduating. …

Access essential forms and documents to manage student USIs. Choose from the options below to find the form or document you need: Evidence of Identity forms For students who do not have verifiable or non-verifiable identity documents. System access request Request access to connect to the USI Registry System. Provider guide Assist students without verifiable identification to create a USI or …

USI data can be permitted for use in education or training research. We are able to provide data on USI or personal information for education or training research. The Student Identifiers Act (the Act) provides that the Registrar may disclose this information if 2 conditions are met: The research relates to education or training. The request meets the requirements specified by the Ministerial …

Our contact centre is open between 8:30am and 4:30pm Australian Central Daylight Time (ACDT), Monday to Friday (excluding national and South Australian public holidays). You can also get assistance by lodging an online Help Request which will be responded to by the USI team within 5 business days. Before contacting us, you can self serve via our website . Please refer to: create your USI find …

To improve usability, the updated EOI forms are available in Microsoft Word or PDF and can either be edited digitally or printed for manual completion. We hope these changes will support timely form completion for training or education providers. The forms are available now on our Evidence of Identity web page .  We will no longer accept the old forms from 1 March 2026. View the EOI forms now For …

We’ve created a range of promotional resources for education or training providers. You can use these resources to: educate your audience about the USI share information about USI and vocational education training (VET) transcripts engage students with the USI. Share our content We’ve made it easier for you to let students know about the USI with a suite of downloadable resources. You can post …

To help stay compliant under the Student Identifiers Act (Cth) (the Act), please share the information below with the appropriate team members within your organisation. What is compliance? Ongoing compliance with the Act is essential to protect students and the reputation and quality of the education and training sector. Types of non-compliance under the Act fall into 3 primary categories: not …

To help stay compliant under the Student Identifiers Act (Cth) (the Act), please share the information below with the appropriate team members within your organisation. What is compliance? Ongoing compliance with the Act is essential to protect students and the reputation and quality of the education and training sector. Types of non-compliance under the Act fall into 3 primary categories: not …

The USI is a randomly generated alpha-numerical 10-digit identifier. Introduced in 2015, the USI is a linkage key, providing an important foundation for understanding and improving vocational education and training (VET) and higher education performance.  The USI initiative supports targeted policy making and resource allocation by the Commonwealth, state and territory governments to better meet …

When? Now. Why? It allows confirmation of identity. How? MFA means that students will receive a one-time code to their personal mobile number or email address when they create or activate their USI and each time they log in to their USI account. Don’t have a personal mobile number or email address? Students will need to answer 2 security questions. As an extra layer of security, passwords now …

Learn about USI verification, student name formatting, and provider responsibilities. Higher education providers need to encourage students to: create their USI as soon as possible use identification stating their legal name use the same verifiable identification document (ID) to create their USI and tax file number (TFN) to ensure Tertiary Collection of Student Information (TCSI) system …

The Student Identifiers Registrar is responsible for monitoring compliance as per the Student Identifiers Act 2014. Compliance with the Student Identifiers Act 2014 is essential to protect students and the reputation and quality of the education and training sector. We regulate conduct for breaches of: applying for student identifiers (i.e. not meeting privacy requirements or intentionally …

When it comes to your personal information and privacy, we commit to: being transparent with how we collect, use and disclose personal information keeping ourselves accountable retaining accuracy, confidence and security maintaining and respecting all personal information provided to us acting ethically and in your best interests. Privacy Privacy, by design, is embedded in our business practices …

An Evidence of Identity (EOI) form can be used if verifiable and non-verifiable identity documents are not available. The EOI forms are only available for students who genuinely do not have access to verifiable or non-verifiable identity documents and are either: Aboriginal and/or Torres Strait Islander incarcerated. For more information on using the EOI forms refer to the Provider Guide . …

Providers must have student permission to create, search for, or share a USI and view VET transcripts. Education or training providers must gain verbal or written permission from a student before: creating a USI on their behalf searching for their USI viewing and/or updating details on their USI account viewing their USI VET transcript sharing their USI and VET transcript with others. Providers …

Learn how international and Australian students can create a USI for studying in Australia or overseas. The following students must have a USI to receive their qualification and/or access Commonwealth financial assistance like VET student loans or HECS-HELP: international students studying vocational education and training (VET) or higher education in Australia students studying overseas with an …