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  • 2024-25 Student Identifiers Registrar Annual Report
    Article
    In accordance with Part 4 Division 5 Section 51 of the Student Identifiers Act 2014 , the Student Identifiers Registrar prepares and gives to the Commonwealth Minister for presentation to the Parliament a report on the operations of the Registrar during that year. The 2024-2025 Annual Report summarised the Student Identifiers Registrar focus on: continuous improvement and building trust …
  • System outages
    18 December 2025
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    Information for stakeholders affected by USI registry system outages Current releases and outages There is currently no scheduled maintenance or outage. Past releases and outages Start date End date Additional information 8:00 pm (AEDT) Thursday 11 December 2025 6:00 am (AEDT) Friday 12 December 2025 The USI Registry System was intermittently unavailable to allow for scheduled maintenance. 5:15 …
  • Connecting to the USI Registry System
    18 December 2025
    Page
    Learn about what is required for your organisation to connect to the USI Registry System and the functions available. There are 2 ways to connect, either via the: Organisation Portal (recommended for managing small numbers of students). To log in you will need a Digital ID (e.g. myID) and RAM.  Web Services integration of Student Management System (SMS) (recommended for managing large numbers of …
  • USI Transcript Update Tool
    8 December 2025
    Page
    Registered Training Organisations (RTOs) can edit, add or delete training information displayed on a USI VET transcript. The USI Transcript Update Tool has been developed by the National Centre for Vocational Education Research (NCVER) and allows RTOs to update (edit, add or delete) training information that is displayed on a USI VET transcript. The USI Transcript Update Tool is accessed via the …
  • Forgotten password
    8 December 2025
    Page
    You can easily reset your USI password and regain access to your account with some simple steps. Forgotten your password? Reset it now Forgotten your password? Reset it now There are 4 ways to reset your password: Email address A link to reset your password will be sent to the email address connected to your USI account. This link is only active for 10 minutes. Check your spam/junk mail folder if …
  • Stay secure
    8 December 2025
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    It’s important that your personal data attached to your account is secure when you use our system. We provide a simple but secure way to create and maintain your USI account by: preventing any malicious attacks or data breaches by upholding cybersecurity measures on our systems only collecting personal information needed to create your USI verifying your identity document through an encrypted …
  • Data requests
    8 December 2025
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    USI data can be permitted for use in education or training research. We are able to provide data on USI or personal information for education or training research. The Student Identifiers Act (the Act) provides that the Registrar may disclose this information if 2 conditions are met: The research relates to education or training. The request meets the requirements specified by the Ministerial …
  • Student Portal Help Requests
    8 December 2025
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    Only created through the USI Student Portal. Use the login button to access. What is a Help Request? A Help Request is a system generated form you complete in the Student Portal if you have issues creating your USI or updating your personal details. A ‘Request Help’ button will appear in the Student Portal if: one or more USIs match your personal details, you have made 3 unsuccessful attempts to …
  • Exemptions from USI
    8 December 2025
    Page
    All vocational education and training (VET) and higher education students in Australia must have a USI. Student exemptions Without a USI, you may not be able to graduate or receive a statement of attainment. Students may make a request to the Student Identifiers Registrar to be exempt from having a USI. The Registrar may decide to grant, or refuse to grant, the request. Before making a request …
  • Using Digital ID to create a USI
    8 December 2025
    Page
    You can create your USI or access your USI account using a Digital ID. A Digital ID is a safe, secure and convenient way to prove who you are online. You can use it at any time of the day and when you want to access online services. Set it up once, and then reuse it whenever you're asked to prove who you are. You can be confident your information is private, protected and secure. Find out more …
  • New Evidence of Identity (EOI) forms
    Article
    To improve usability, the updated EOI forms are available in Microsoft Word or PDF and can either be edited digitally or printed for manual completion. We hope these changes will support timely form completion for training or education providers. The forms are available now on our Evidence of Identity web page .  We will no longer accept the old forms from 1 March 2026. View the EOI forms now For …
  • International students and students studying overseas
    3 December 2025
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    Information for international students including when to create a USI, exemptions and translating services. International students who have completed all their study outside of Australia do not need a USI. International students studying vocational education and training (VET) and higher education in Australia must have a USI. A USI can only be created when you arrive in Australia and you cannot …
  • Reporting requirements and exemptions
    1 December 2025
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    Understand provider reporting requirements for USIs and management of exemptions. Data and reporting requirements For data and reporting purposes, training and education providers need to follow appropriate reporting and legislation requirements: Standards for Registered Training Organisations (RTO) 2015 Student Identifiers Regulation 2014 Student Identifiers (VET Exemptions) Instrument 2021 …
  • Our privacy obligations
    1 December 2025
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    We ensure the secure handling of personal information in compliance with the Privacy Act 1988 and Australian Privacy Principles. We are bound by strict confidentiality laws under Section 14 of the Privacy Act 1988 (Privacy Act) to protect how we collect, access and disclose your personal information. Our privacy obligations require us to: be open and transparent about how we collect and, use …
  • Privacy Policy
    1 December 2025
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    Our Privacy Policy ensures the secure handling of your data under the Privacy Act 1988. We are committed to handling your personal information in accordance with the Privacy Act 1988 (Privacy Act). Set out in Schedule 1 of the Privacy Act, we are an 'APP entity' that must comply with the Australian Privacy Principles (APPs). The Privacy Act and APPs regulates how we must collect, use, disclose …
  • Privacy
    1 December 2025
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    Our privacy promise to you We follow the  Student Identifi ers Act 2014  and the  Privacy Act 1988  to protect your privacy. We also protect your privacy by: getting account holder consent, or authorisation under law, to collect Unique Student Identifier (USI) data retaining only minimal, necessary personal information on our systems providing students with full control access to their USI …
  • 2023-24 Student Identifiers Registrar Annual Report
    Article
    The Student Identifiers Registrar provides an annual update on our performance and achievements for the financial year. The 2023-2024 annual report summarised the Student Identifiers Registrar focus on: continuous improvement and building trust risk-based and data-driven regulation collaboration and engagement. Download the 2023-2024 Annual Report below. Student Identifiers Report 2023-2024 (PDF, …
  • Key performance statistics - July to September 2025
    Article
    Customer rating 87% rated us as 5 out of 5 stars. Self-service transactions 2.5 million logins to the USI Registry System. USI verification 7.9 million USI verification requests by providers. Recovered USIs/ passwords 857,000 recovered USIs/ passwords. Calls 44,000 calls handled. Help Requests 15,000 Help Requests closed. VET transcripts views 674,000 views by Students 21,000 views by providers. …
  • Resources
    27 November 2025
    Page
    We’ve created a range of promotional resources for education or training providers. You can use these resources to: educate your audience about the USI share information about USI and vocational education training (VET) transcripts engage students with the USI. Share our content We’ve made it easier for you to let students know about the USI with a suite of downloadable resources. You can post …
  • Contact us
    26 November 2025
    Page
    Call us for support with your USI account. Call us Our contact centre can help you with your USI. It is open between 8:30am and 4:30pm Australian Central Daylight Time (ACDT) , Monday to Friday (excluding national and South Australian public holidays). 1300 857 536  inside Australia +61 2 6218 0994  outside Australia. Translation services Call 131 450  for the  Translating and Interpreting …

Acknowledgement of Country

We acknowledge the Traditional Owners and Custodians of Country throughout Australia and their continuing connections to land, sea and communities. We pay our respects to them, their cultures and their Elders; past, present and emerging.