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  • VET sector compliance obligations under the Student Identifiers Act
    Article
    To help stay compliant under the Student Identifiers Act (Cth) (the Act), please share the information below with the appropriate team members within your organisation. What is compliance? Ongoing compliance with the Act is essential to protect students and the reputation and quality of the education and training sector. Types of non-compliance under the Act fall into 3 primary categories: not …
  • Higher education providers compliance with Student Identifiers Act
    Article
    To help stay compliant under the Student Identifiers Act (Cth) (the Act), please share the information below with the appropriate team members within your organisation. What is compliance? Ongoing compliance with the Act is essential to protect students and the reputation and quality of the education and training sector. Types of non-compliance under the Act fall into 3 primary categories: not …
  • Terms and conditions – Organisation Portal
    27 February 2026
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    The terms and conditions for using the USI Organisation Portal, including privacy obligations, data security, and rules for applying for a USI on behalf of students. Applying for a USI on behalf of a student The following entities may apply for a Unique Student Identifier (USI) on behalf of a student under sub-section 9(2) of the Student Identifiers Act 2014 (the Act) : Registered Training …
  • Our privacy obligations
    27 February 2026
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    We ensure the secure handling of personal information in compliance with the Privacy Act 1988 and Australian Privacy Principles. We are bound by strict confidentiality laws under Section 14 of the Privacy Act 1988 (Privacy Act) to protect how we collect, access and disclose your personal information. Our privacy obligations require us to: be open and transparent about how we collect and, use …
  • Privacy and your USI
    27 February 2026
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    'Your USI was located' notification If your training organisation has been given your USI, you will receive an automated email or SMS/text message from 'noreply@usi.gov.au' alerting you that your USI has been searched and located. This normally happens when you enrol in a new training course.  The organisation has not been given access to your account or your personal or contact details. A …
  • New Evidence of Identity (EOI) forms
    Article
    To improve usability, the updated EOI forms are available in Microsoft Word or PDF and can either be edited digitally or printed for manual completion. We hope these changes will support timely form completion for training or education providers. The forms are available now on our Evidence of Identity web page .  We will no longer accept the old forms from 1 March 2026. View the EOI forms now For …
  • Evidence of Identity forms
    24 February 2026
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    An Evidence of Identity (EOI) form can be used if verifiable and non-verifiable identity documents are not available. The EOI forms are only available for students who genuinely do not have access to verifiable or non-verifiable identity documents and are either: Aboriginal and/or Torres Strait Islander incarcerated. For more information on using the EOI forms refer to the Provider Guide . …
  • System outages
    24 February 2026
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    Information for stakeholders affected by USI registry system outages Current releases and outages The USI Registry System may be intermittently unavailable between 9:00 pm and 10:30 pm AEDT Thursday 26 February 2026 to allow for scheduled maintenance. The USI Registry System  will be unavailable between 9:00 am and 11:30 am AEDT Saturday 28 February 2026 to allow for scheduled maintenance. We …
  • Students and their VET transcripts
    10 February 2026
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    Access your USI VET transcript through your USI account to view and share nationally recognised training records. Your VET transcript A USI vocational education training (VET) transcript shows all your completed nationally recognised training since 2015.  It’s accessible through your USI account, it's government authenticated and it's free.  Use your VET transcript to: apply for a credit transfer …
  • 2024-25 Student Identifiers Registrar Annual Report
    Article
    In accordance with Part 4 Division 5 Section 51 of the Student Identifiers Act 2014 , the Student Identifiers Registrar prepares and gives to the Commonwealth Minister for presentation to the Parliament a report on the operations of the Registrar during that year. The 2024-2025 Annual Report summarised the Student Identifiers Registrar focus on: continuous improvement and building trust …
  • Registered Training Organisation reporting requirements
    20 January 2026
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    Understand RTO reporting requirements including collecting, verifying, reporting and quarterly compliance. Collecting and reporting your students’ USIs is a requirement under Commonwealth legislation and a condition of your registration. Registered Training Organisations (RTOs) must report annually, or choose to report quarterly, on fee for service training directly to the National VET Provider …
  • Reporting requirements and exemptions
    19 January 2026
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    Understand provider reporting requirements for USIs and management of exemptions. Data and reporting requirements For data and reporting purposes, training and education providers need to follow appropriate reporting and legislation requirements: National Vocational Education and Training Regulator (Compliance Standards for NVR Registered Training Organisations and Fit and Proper Person …
  • About us
    15 January 2026
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    The USI is a randomly generated alpha-numerical 10-digit identifier. Introduced in 2015, the USI is a linkage key, providing an important foundation for understanding and improving vocational education and training (VET) and higher education performance.  The USI initiative supports targeted policy making and resource allocation by the Commonwealth, state and territory governments to better meet …
  • Student Portal Help Requests
    12 January 2026
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    Only created through the USI Student Portal. Use the login button to access. A Help Request is created in the Student Portal, if you are not able to: create your USI update your personal details. For further support with your USI account please call us . How can you create a Help Request? A ‘Request Help’ button will appear in the Student Portal if: one or more USIs match your personal details …
  • Create your USI
    8 January 2026
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    A USI is your free lifelong education number. You only need to create it once. Why you need a USI You need a USI if you are: studying nationally recognised vocational education and training (VET) seeking a VET student loan a higher education student seeking Commonwealth financial assistance e.g. HELP loan  or enrolling in a Commonwealth Supported Place a higher education student graduating. …
  • Update your details
    8 January 2026
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    You can update your personal and contact details through the Student Portal. What are personal and contact details?  Personal details are first/middle/last name, preferred name, date of birth, country of birth, town/city of birth and gender. Contact details include email, mobile. home phone and postal address. Update personal details We recommend that you use the same verifiable identification to …
  • Contact us
    7 January 2026
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    Call us for support with your USI account. Call us Our contact centre can help you with your USI. It is open between 8:30am and 4:30pm Australian Central Daylight Time (ACDT) , Monday to Friday (excluding national and South Australian public holidays). 1300 857 536  inside Australia +61 2 6218 0994  outside Australia. Translation services Call 131 450  for the  Translating and Interpreting …
  • USI in higher education
    7 January 2026
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    All higher education students studying in Australia must have a USI. A USI is required to: be eligible for a Commonwealth supported place (CSP) and Commonwealth financial assistance (such as a help loan) graduate and receive their award. Students commencing study Students commencing higher education studies should: check if they already have a USI create a USI if they don't already have one use …
  • Key performance statistics - July to September 2025
    Article
    Customer rating 87% rated us as 5 out of 5 stars. Self-service transactions 2.5 million logins to the USI Registry System. USI verification 7.9 million USI verification requests by providers. Recovered USIs/ passwords 857,000 recovered USIs/ passwords. Calls 44,000 calls handled. Help Requests 15,000 Help Requests closed. VET transcripts views 674,000 views by Students 21,000 views by providers. …
  • Connecting to the USI Registry System
    18 December 2025
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    Learn about what is required for your organisation to connect to the USI Registry System and the functions available. There are 2 ways to connect, either via the: Organisation Portal (recommended for managing small numbers of students). To log in you will need a Digital ID (e.g. myID) and RAM.  Web Services integration of Student Management System (SMS) (recommended for managing large numbers of …

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