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  • Update your details
    8 January 2026
    Page
    You can update your personal and contact details through the Student Portal. What are personal and contact details?  Personal details are first/middle/last name, preferred name, date of birth, country of birth, town/city of birth and gender. Contact details include email, mobile. home phone and postal address. Update personal details We recommend that you use the same verifiable identification to …
  • Contact us
    7 January 2026
    Page
    Call us for support with your USI account. Call us Our contact centre can help you with your USI. It is open between 8:30am and 4:30pm Australian Central Daylight Time (ACDT) , Monday to Friday (excluding national and South Australian public holidays). 1300 857 536  inside Australia +61 2 6218 0994  outside Australia. Translation services Call 131 450  for the  Translating and Interpreting …
  • USI in higher education
    7 January 2026
    Page
    All higher education students studying in Australia must have a USI. A USI is required to: be eligible for a Commonwealth supported place (CSP) and Commonwealth financial assistance (such as a help loan) graduate and receive their award. Students commencing study Students commencing higher education studies should: check if they already have a USI create a USI if they don't already have one use …
  • Connecting to the USI Registry System
    18 December 2025
    Page
    Learn about what is required for your organisation to connect to the USI Registry System and the functions available. There are 2 ways to connect, either via the: Organisation Portal (recommended for managing small numbers of students). To log in you will need a Digital ID (e.g. myID) and RAM.  Web Services integration of Student Management System (SMS) (recommended for managing large numbers of …
  • 2023-24 Student Identifiers Registrar Annual Report
    Article
    The Student Identifiers Registrar provides an annual update on our performance and achievements for the financial year. The 2023-2024 annual report summarised the Student Identifiers Registrar focus on: continuous improvement and building trust risk-based and data-driven regulation collaboration and engagement. Download the 2023-2024 Annual Report below. Student Identifiers Report 2023-2024 (PDF, …
  • USI Transcript Update Tool
    8 December 2025
    Page
    Registered Training Organisations (RTOs) can edit, add or delete training information displayed on a USI VET transcript. The USI Transcript Update Tool has been developed by the National Centre for Vocational Education Research (NCVER) and allows RTOs to update (edit, add or delete) training information that is displayed on a USI VET transcript. The USI Transcript Update Tool is accessed via the …
  • Forgotten password
    8 December 2025
    Page
    You can easily reset your USI password and regain access to your account with some simple steps. Forgotten your password? Reset it now Forgotten your password? Reset it now There are 4 ways to reset your password: Email address A link to reset your password will be sent to the email address connected to your USI account. This link is only active for 10 minutes. Check your spam/junk mail folder if …
  • Stay secure
    8 December 2025
    Page
    It’s important that your personal data attached to your account is secure when you use our system. We provide a simple but secure way to create and maintain your USI account by: preventing any malicious attacks or data breaches by upholding cybersecurity measures on our systems only collecting personal information needed to create your USI verifying your identity document through an encrypted …
  • Data requests
    8 December 2025
    Page
    USI data can be permitted for use in education or training research. We are able to provide data on USI or personal information for education or training research. The Student Identifiers Act (the Act) provides that the Registrar may disclose this information if 2 conditions are met: The research relates to education or training. The request meets the requirements specified by the Ministerial …
  • Exemptions from USI
    8 December 2025
    Page
    All vocational education and training (VET) and higher education students in Australia must have a USI. Student exemptions Without a USI, you may not be able to graduate or receive a statement of attainment. Students may make a request to the Student Identifiers Registrar to be exempt from having a USI. The Registrar may decide to grant, or refuse to grant, the request. Before making a request …
  • Using Digital ID to create a USI
    8 December 2025
    Page
    You can create your USI or access your USI account using a Digital ID. A Digital ID is a safe, secure and convenient way to prove who you are online. You can use it at any time of the day and when you want to access online services. Set it up once, and then reuse it whenever you're asked to prove who you are. You can be confident your information is private, protected and secure. Find out more …
  • International students and students studying overseas
    3 December 2025
    Page
    Information for international students including when to create a USI, exemptions and translating services. International students who have completed all their study outside of Australia do not need a USI. International students studying vocational education and training (VET) and higher education in Australia must have a USI. A USI can only be created when you arrive in Australia and you cannot …
  • Privacy Policy
    1 December 2025
    Page
    Our Privacy Policy ensures the secure handling of your data under the Privacy Act 1988. We are committed to handling your personal information in accordance with the Privacy Act 1988 (Privacy Act). Set out in Schedule 1 of the Privacy Act, we are an 'APP entity' that must comply with the Australian Privacy Principles (APPs). The Privacy Act and APPs regulates how we must collect, use, disclose …
  • Privacy
    1 December 2025
    Page
    Our privacy promise to you We follow the  Student Identifi ers Act 2014  and the  Privacy Act 1988  to protect your privacy. We also protect your privacy by: getting account holder consent, or authorisation under law, to collect Unique Student Identifier (USI) data retaining only minimal, necessary personal information on our systems providing students with full control access to their USI …
  • Resources
    27 November 2025
    Page
    We’ve created a range of promotional resources for education or training providers. You can use these resources to: educate your audience about the USI share information about USI and vocational education training (VET) transcripts engage students with the USI. Share our content We’ve made it easier for you to let students know about the USI with a suite of downloadable resources. You can post …
  • Forms and documents
    25 November 2025
    Page
    Access essential forms and documents to manage student USIs. Choose from the options below to find the form or document you need: Evidence of Identity forms For students who do not have verifiable or non-verifiable identity documents. System access request Request access to connect to the USI Registry System. Provider guide Assist students without verifiable identification to create a USI or …
  • Create a USI for a student
    25 November 2025
    Page
    Education or training providers can create a USI on behalf of a student through the Organisation Portal or via their integrated student management system. Before you start, you need to: get the student’s permission  to create a USI on their behalf – this can be verbal or through your enrolment forms provide the student with a Privacy Notice  to advise what you will be doing with their data ask …
  • Login security update
    Article
    When? Now. Why? It allows confirmation of identity. How? MFA means that students will receive a one-time code to their personal mobile number or email address when they create or activate their USI and each time they log in to their USI account. Don’t have a personal mobile number or email address? Students will need to answer 2 security questions. As an extra layer of security, passwords now …
  • USI Check Character Algorithm request
    14 November 2025
    Page
    Check characters accepted by the USI Registry for verification purposes. The USI Check Character Algorithm helps Higher Education Providers (HEPs) and Tertiary Admission Centres (TACs) to:  understand the USI field formatting rules configure USI fields within higher education systems and forms.  Complete the form below to request the USI Check Character Algorithm.  All form fields are compulsory. …
  • Ensure your student's USI VET transcripts are up to date
    Article
    We would like to remind all Registered Training Organisations (RTOs) of the importance of keeping USI VET transcripts current and accurate. VET transcripts are essential for students as they use them to apply for jobs and to verify past training for credit transfers. There may be occasions where information on a VET transcript is inaccurate or incomplete. As an RTO, collecting and reporting your …

Acknowledgement of Country

We acknowledge the Traditional Owners and Custodians of Country throughout Australia and their continuing connections to land, sea and communities. We pay our respects to them, their cultures and their Elders; past, present and emerging.