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System outages

Information for stakeholders affected by USI registry system outages

Current releases and outages

There is currently no scheduled maintenance or outage.

Past releases and outages

Start dateEnd dateAdditional information
10:00am (AEST) 26 August 20258:00am (AEST) 2 September 2025The USI 3rd Party Testing (3PT) environment was unavailable to allow for system maintenance.
5:30pm (AEST) Wednesday 20 August 20257:30pm (AEST) Wednesday 20 August 2025The USI Registry was intermittently unavailable to replace the Entrust TLS certificate with a DigiCert TLS certificate. 
11:30pm (AEST) Saturday 9 August 20257:00am (AEST) Sunday 10 August 2025myID was unavailable while the ATO undertook system enhancements.
8:00am (ACST) Monday 7 July 20252:40pm (ACST) Monday 7 July 2025The USI Registry System (Student Portal, Organisation Portal and Web Services) experienced intermittent outages.
5:30pm (AEST) Monday 30 June 202511:00pm (AEST) Monday 30 June 2025The USI Registry System was unavailable to allow for the introduction of passphrases and multi-factor authentication (MFA).

Download the file below for a summary of the USI Registry System outages over the last 12 months.

System outages past 12 months - as at August 2025(PDF, 164.93 KB)
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