The USI Portals will be unavailable from 7:00pm AEDT Friday 10 October 2025 to 7:00pm AEDT Sunday 12 October 2025 whilst we undertake a major upgrade. You will not be able to create or find your USI or access your USI account during this time.

We apologise for any inconvenience.

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Displaying 41 - 60 of 86 results
  • Using Digital ID to create a USI
    22 August 2025
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    You can create your USI or access your USI account using a Digital ID. A Digital ID is a safe, secure and convenient way to prove who you are online. You can use it at any time of the day and when you want to access online services. Set it up once, and then reuse it whenever you're asked to prove who you are. You can be confident your information is private, protected and secure. Find out more …
  • USI and myGov
    22 August 2025
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    myGov is a simple and secure way to access government services online in one place. When you link your USI account to your myGov account, you can: log in directly view your USI download your USI vocational education and training (VET) transcript update your details. You must have an  active USI account  to link to myGov. Activating your USI account means you set up a password and security …
  • Ensure your student's USI VET transcripts are up to date
    Article
    We would like to remind all Registered Training Organisations (RTOs) of the importance of keeping USI VET transcripts current and accurate. VET transcripts are essential for students as they use them to apply for jobs and to verify past training for credit transfers. There may be occasions where information on a VET transcript is inaccurate or incomplete. As an RTO, collecting and reporting your …
  • Key performance statistics - January to March 2025
    Article
    Customer rating 87% rated us as 5 out of 5 stars. Self-service transactions 2.6 million logins to the USI Registry System. USI verification 8.3 million USI verification requests by providers. Recovered USIs/ passwords 823,000 recovered USIs/ passwords. Calls 45,000 calls handled. Help Requests 14,000 Help Requests closed. VET transcripts views 649,000 views by Students 20,000 views by providers. …
  • Portal feedback
    5 August 2025
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    We welcome your feedback. Students … Portal feedback …
  • Student Portal Help Requests
    30 July 2025
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    Only created through the USI Student Portal. Use the login button to access. What is a Help Request? A Help Request is a system generated form you complete in the Student Portal if you have issues creating your USI or updating your personal details. A ‘Request Help’ button will appear in the Student Portal if: one or more USIs match your personal details, you have made 3 unsuccessful attempts to …
  • Verifying your identity
    25 July 2025
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    Verify your identity using a valid form of Australian identification such as passport, driver’s licence, or Medicare card. How we verify your identity We use the  Document Verification Service (DVS) to verify your identity. You need to provide one verifiable form of identification. Examples of acceptable Australian identification are shown below. This includes how your name is shown on a Visa …
  • International students and students studying overseas
    21 July 2025
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    Information for international students including when to create a USI, exemptions, and translating services. International students who have completed all their study outside of Australia do not need a USI. International students studying vocational education and training (VET) and higher education in Australia must have a USI. A USI can only be created when you arrive in Australia. International …
  • Welcome to USI
    21 July 2025
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    Find your USI Forgotten your USI or not sure if you have one? Create your USI Your USI stays with you for life, you only need to create it once. Login to the student portal If you have a USI, login here to access your account. Your Unique Student Identifier (USI) is your personal education number required for all nationally recognised study, including university and vocational …
  • Change in the USI Contact Centre operating hours
    Article
    Please be advised that the USI Contact Centre operating hours are changing. Effective Monday 17 February 2025, the new hours are: Monday – Friday: 8:30 AM to 4:30 PM Australian Central Daylight Time (ACDT). Our phone number remains unchanged. We can be contacted on 1300 857 536  (inside Australia) or  +61 2 6218 0994  (outside Australia).  For assistance outside of these hours please refer to …
  • Create a USI for a student
    15 July 2025
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    Education or training providers can create a USI on behalf of a student through the Organisation Portal or via their integrated student management system. Before you start, you need to: get the student’s permission  to create a USI on their behalf – this can be verbal or through your enrolment forms provide the student with a Privacy Notice  to advise what you will be doing with their data ask …
  • 2023-24 Student Identifiers Registrar Annual Report
    Article
    The Student Identifiers Registrar provides an annual update on our performance and achievements for the financial year. The 2023-2024 annual report summarised the Student Identifiers Registrar focus on: continuous improvement and building trust risk-based and data-driven regulation collaboration and engagement. Download the 2023-2024 Annual Report below. Student Identifiers Report 2023-2024 (PDF, …
  • USI VET transcripts
    10 July 2025
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    Your USI vocational education and training (VET) transcript has all your completed nationally recognised training since 1 January 2015. You can use a VET transcript to backup or prove education qualifications you've received. It's a free, government authenticated transcript for all USI account holders. VET transcripts can be used: as a credit transfer or to demonstrate pre-requisites for further …
  • Report privacy concerns
    7 July 2025
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    Use our online form to report your privacy concerns. We take privacy very seriously. Read our privacy policy for more information on how we collect, use and store data for: the Unique Student Identifier (USI) Initiative your USI account your personal information. Privacy concerns form Complete the form below for any privacy concerns about your USI or your personal information provided to us. Use …
  • Stay secure
    4 July 2025
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    It’s important that your personal data attached to your account is secure when you use our system. We provide a simple but secure way to create and maintain your USI account by: preventing any malicious attacks or data breaches by upholding cybersecurity measures on our systems only collecting personal information needed to create your USI verifying your identity document through an encrypted …
  • Update your details
    4 July 2025
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    You can update your personal and contact details through the Student Portal. What are personal and contact details?  Personal details are first/middle/last name, preferred name, date of birth, country of birth, town/city of birth and gender. Contact details include email, mobile. home phone and postal address. Update personal details We recommend that you use the same verifiable identification to …
  • Forgotten password
    1 July 2025
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    You can easily reset your USI password and regain access to your account with some simple steps. Forgotten your password? Reset it now Forgotten your password? Reset it now There are 4 ways to reset your password: Email address A link to reset your password will be sent to the email address connected to your USI account. This link is only active for 10 minutes. Check your spam/junk mail folder if …
  • Activate your USI account
    1 July 2025
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    Activate your USI account to set up your password, secure your details, and access your USI VET transcript. If a USI is created on your behalf, you will be sent a link to your mobile or email address from noreply@usi.gov.au asking you to activate your USI account. The link will be sent in a letter if you only provided a postal address. Click on the activation link to create a password and set …
  • USI Transcript Update Tool
    26 June 2025
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    Registered Training Organisations (RTOs) can edit, add or delete training information displayed on a USI VET transcript. The USI Transcript Update Tool has been developed by the National Centre for Vocational Education Research (NCVER) and allows RTOs to update (edit, add or delete) training information that is displayed on a USI VET transcript. The USI Transcript Update Tool is accessed via the …
  • VET transcripts and employers
    26 June 2025
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    USI vocational education and training (VET) transcripts can be shared with employers. Vocational education and training (VET) transcripts are based on the same evidence of training that Registered Training Organisations (RTOs) use. VET transcripts show: proof of qualification verification of training records pre-requisites for additional training.  How to receive a VET transcript USI account …

Acknowledgement of Country

We acknowledge the Traditional Owners and Custodians of Country throughout Australia and their continuing connections to land, sea and communities. We pay our respects to them, their cultures and their Elders; past, present and emerging.