Giving us feedback
If you have a suggestion, complaint or compliment, we would like to hear from you.
You can provide feedback anonymously.
Ways to provide feedback
- Use our online feedback form to share feedback or submit a complaint.
- Call us.
- Write to the below address:
Customer Service
Office of the Student Identifiers Registrar
C/- Department of Employment and Workplace Relations
GPO Box 9828
Adelaide SA 5001
Read our customer feedback policy for more information about how we manage feedback.
Complaints about training
To make a complaint about the training, behaviour or administrative practices of an education or training provider, contact the National Training Complaints Hotline on 13 38 73 (select option 4).
How to report fraud and corruption
If you suspect fraud, non-compliance or unlawful conduct in relation to the USI or the Office of the Student Identifiers Registrar you can report it via the Department of Employment and Workplace Relations:
- email fraud@dewr.gov.au
- phone (02) 6240 8888, where you can leave a detailed voicemail message and contact details
- anonymously – report through the online reporting tool, Whispli
- public interest disclosure – current and former public officials can report disclosable conduct, including fraud and corruption, to an Authorised Officer by contacting PID@dewr.gov.au.
Find out more on the department’s website on how to report fraud and corruption.
Online feedback form
Use the form below to submit feedback, compliments or complaints.