Forgotten password
You can easily reset your USI password and regain access to your account with some simple steps.
Forgotten your password?
There are 4 ways to reset your password:
Email address
A link to reset your password will be sent to the email address connected to your USI account. This link is only active for 10 minutes. Check your spam/junk mail folder if the email doesn’t arrive in your inbox.
Mobile number
A 6-digit PIN to reset your password will be sent to the mobile number connected to your USI account. This link is only active for 10 minutes.
Personal details and security questions
You need to know the answers to your security questions. The answers must have identical spelling and formatting to what you first used when setting your security questions.
Personal details and ID
You need to have a valid form of identification.