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Information for international students and students studying overseas, including when to create a USI, exemptions and translating services. International students International students must have a USI when studying vocational education and training (VET) and higher education in Australia. You can only create a USI once you have arrived in Australia.  Before arriving Before arriving in Australia, …

Information for stakeholders affected by USI Registry System outages Current releases and outages The USI Registry System will be unavailable between 5:00 pm and 8:00 pm AEST Wednesday 29 April 2026 to allow for scheduled maintenance. We apologise for any inconvenience. Past releases and outages Start date End date Additional information 12:00 am AEST Sunday 19 April 2026 2:00 am AEST Sunday 19 …

All vocational education and training (VET) and higher education students in Australia must have a USI. What happens if you don’t have a USI? Without a USI, you may not be able to graduate or receive a statement of attainment. You will not be eligible for Commonwealth financial assistance, including: VET Student Loans (VSL) under the  VET Student Loans Act 2016 Commonwealth supported places …

Our privacy promise to you We follow the  Student Identifi ers Act 2014  and the  Privacy Act 1988  to protect your privacy. We also protect your privacy by: getting account holder consent, or authorisation under law, to collect Unique Student Identifier (USI) data retaining only minimal, necessary personal information on our systems providing students with full control access to their USI …

Information on this page guides providers on how to support students. As an education or training provider, you’re required to collect and report your students’ Unique Student Identifier (USI) numbers. This applies to: new students pre-enrolled students continuing students school students completing nationally recognised training . Follow the links below for everything you need to know about …

Understand provider reporting requirements for USIs and management of exemptions. Data and reporting requirements For data and reporting purposes, training and education providers need to follow appropriate reporting and legislation requirements: National Vocational Education and Training Regulator (Compliance Standards for NVR Registered Training Organisations and Fit and Proper Person …

Verify your identity using a valid form of Australian identification such as passport, driver’s licence, or Medicare card. How we verify your identity We use the  Document Verification Service (DVS) to verify your identity. You need to provide one verifiable form of identification. Examples of acceptable Australian identification are shown below. This includes how your name is shown on a Visa …

If you have undertaken any national recognised training since 2015, you may already have a USI. You only need one USI, so don't create another one - check if you already have one first. Visit the  Student Portal. Agree to the terms and conditions and select ' Next '. Select ' Forgotten USI '. Select  one  of the following identification options to find your USI: email address mobile number …

There are many benefits for education or training providers to collect USIs on enrolment. USI reporting obligations Collecting USIs on enrolment will: ensure you meet your reporting obligations remove risks arising from delaying or deferring USI collections allow verification of student records. Missing or incorrect USIs should be followed up quickly. Get instant access to your student’s USI VET …

USI data can be permitted for use in education or training research. We are able to provide data on USI or personal information for education or training research. The Student Identifiers Act (the Act) provides that the Registrar may disclose this information if 2 conditions are met: The research relates to education or training. The request meets the requirements specified by the Ministerial …

Learn what information is included on your VET transcript. Creating and claiming a document that isn’t an authenticated USI vocational education training (VET) transcript carries serious penalties and is an offence under the Criminal Code Act 1995 and the Student Identifiers Act 2014 . What is shown on your VET transcript The front page of your VET transcript contains: collection period of …

When you create your USI, you need to provide at least 2 contact details, preferably a mobile number and an email address. Keeping your contact details up to date It is important that your contact details in your USI account are current and accurate. Contact details options include: email address mobile phone number home phone number mailing address. You must provide your country of residence .  …

Call us for support with your USI account. Call us Our contact centre can help you with your USI. It is open between 8:30am and 4:30pm Australian Central Standard Time (ACST) , Monday to Friday (excluding national and South Australian public holidays). 1300 857 536  inside Australia +61 2 6218 0994  outside Australia. Translation services Call 131 450  for the  Translating and Interpreting …

To improve usability, the updated EOI forms are available in Microsoft Word or PDF and can either be edited digitally or printed for manual completion. We hope these changes will support timely form completion for training or education providers. The forms are available now on our Evidence of Identity web page .  We will no longer accept the old forms from 1 March 2026. View the EOI forms now For …

Activate your USI account to set up your password, secure your details, and access your USI VET transcript. If a USI is created on your behalf, you will be sent a link to your nominated mobile, email or postal address from noreply@usi.gov.au asking you to activate your USI account.  Click on the activation link to create a password and set security questions. You will not be able to access your …

Information to help you find, create and manage your USI. Your USI is your unique alphanumeric education identifier. It can be all letters but never all numbers. You only need to create it once and you keep it for life. Your USI gives you access to a government authenticated record of all your vocational education and training (VET) achievements since 2015. You need a USI if you are: a student …

Education or training providers can create a USI on behalf of a student through the Organisation Portal or via their integrated student management system. Before you start, you need to: get the student’s permission  to create a USI on their behalf – this can be verbal or through your enrolment forms provide the student with a Privacy Notice  to advise what you will be doing with their data ask …

Access essential forms and documents to manage student USIs. Choose from the options below to find the form or document you need: Evidence of Identity forms For students who do not have verifiable or non-verifiable identity documents. System access request Request access to connect to the USI Registry System. Provider guide Assist students without verifiable identification to create a USI or …

An Evidence of Identity (EOI) form can be used if verifiable and non-verifiable identity documents are not available. The EOI forms are only available for students who genuinely do not have access to verifiable or non-verifiable identity documents and are either: Aboriginal and/or Torres Strait Islander incarcerated. For more information on using the EOI forms refer to the Provider Guide . …

We value your feedback to help us improve our service. If you have a suggestion, complaint or compliment, we would like to hear from you.   You can provide feedback anonymously. Ways to provide feedback Use our online feedback form to share feedback or submit a complaint. Email CustomerFeedback@usi.gov.au . Call us . Write to the below address: Compliance Officer  Office of the Student …