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Access support for users integrating and interacting with the USI Registry System. This page provides general troubleshooting information and integration support for the USI Registry System. Organisation Portal troubleshooting If you are unable to login through our Organisation Portal, check: your authorisations are still current and active in  Relationship Authorisation Manager  (RAM) Department …

Find tips for resolving Document Verification Service (DVS) errors. The USI Registry System uses the Document Verification Service (DVS) to verify student’s identification, USI and personal details. As a security measure our system is designed to time out when there’s been no activity (keystrokes) within a 15-minute period.  Unsuccessful verification You must use the Organisation Portal's …

Registered Training Organisations (RTOs) can access a USI vocational education training (VET) transcripts with student permission via the Organisation Portal. A student must grant the RTO  permission within their USI account to view their VET transcript. Access to a student's VET transcripts supports: enrolments credit transfers entitlement assessments troubleshooting transcript queries. How RTOs …

Learn how to integrate and authenticate with the USI Registry System as an in-house or third-party system developer. The USI Registry System provides secure access for education or training providers to manage a large volume of student identifiers with a Student Management System (SMS). This page guides new and existing software developers on how to integrate with web services, test their …

Learn how to find or verify a student's USI. Education or training providers are required to verify a student's USI for reporting purposes as well as for award conferral.  If a student has not provided their USI, an education or training provider may seek to find the student's USI in the USI Registry System.  How a provider finds or verifies a student's USI depends on whether they are connect to …

When you create your USI, you need to provide at least 2 contact details, preferably a mobile number and an email address. Keeping your contact details up to date It is important that your contact details in your USI account are current and accurate. Contact details options include: email address mobile phone number home phone number mailing address. You must provide your country of residence .  …

We value your feedback to help us improve our service. If you have a suggestion, complaint or compliment, we would like to hear from you.   You can provide feedback anonymously. Ways to provide feedback Use our online feedback form to share feedback or submit a complaint. Email CustomerFeedback@usi.gov.au . Phone: 1300 857 536 between 8:30am and 4:30pm (Australian Central Standard Time), Monday …

Access your USI VET transcript through your USI account to view and share nationally recognised training records. Your VET transcript A USI vocational education training (VET) transcript shows all your completed nationally recognised training since 2015.  It’s accessible through your USI account, it's government authenticated and it's free.  Use your VET transcript to: apply for a credit transfer …

Education or training providers applying for a USI on behalf of an individual must give them a privacy notice to explain how their personal information will be used. The below entities may apply for a Unique Student Identifier (USI) on behalf of a student under sub-section 9(2) of the Student Identifiers Act 2014 : Registered Training Organisations (RTO) Vocational education and training (VET) …

Our Privacy Policy ensures the secure handling of your data under the Privacy Act 1988. We are committed to handling your personal information in accordance with the Privacy Act 1988 (Privacy Act). Set out in Schedule 1 of the Privacy Act, we are an 'APP entity' that must comply with the Australian Privacy Principles (APPs). The Privacy Act and APPs regulates how we must collect, use, disclose …

You can provide your USI or USI VET transcript to organisations and education or training providers. Who needs your USI? Education or training providers, organisations and third parties such as licensing bodies need your USI.  Education and training providers need your USI to issue your qualification, award, testamur or statement of attainment. Certain organisations and third parties need your …

Customer rating 88% rated us as 5 out of 5 stars. Self-service transactions 2.3 million logins to the USI Registry System. USI verification 7.7 million USI verification requests by providers. Recovered USIs/ passwords 764,000 recovered USIs/ passwords. Calls 42,000 calls handled. Help Requests 12,000 Help Requests closed. VET transcripts views 641,000 views by Students 18,000 views by providers. …

All vocational education and training (VET) and higher education students in Australia must have a USI. This includes any training received from an Australian provider. Student exemptions Students may choose to be exempt from having a USI. Without a USI, you are not eligible  for: financial assistance under the VET Student Loans Act 2016 a USI VET transcript Commonwealth supported place HECS-HELP …

Information on this page guides providers on how to support students. As an education or training provider, you’re required to collect and report your students’ Unique Student Identifier (USI) numbers. This applies to: new students pre-enrolled students continuing students school students completing nationally recognised training . Follow the links below for everything you need to know about …

Connect to the USI Registry System and access information, tools and resources to manage USI. Explore resources and tools to help education or training providers effectively manage and promote the USI. Connecting to the USI Registry System Requirements for connecting to the USI Registry System portals and the functions available. Compliance Understand your compliance requirements, potential …

A list of key terms and their definition that are used in the USI Student and Organisation Portals This is a list of common terms used in the USI Portals and Registry System, that have specific meaning in the Unique Student Identifier (USI) context. USI account holder Any person with an active USI account who has set a password and security/check questions. Student Any person enrolled to study in …

Information to help you find, create and manage your USI. Your USI is your unique education number made up of 10 letters and numbers. It can be all letters but never all numbers. You only need to create it once and you have it for life. Your USI gives you access to a government authenticated record of all your vocational education and training (VET) achievements since 2015. You need a USI if you …

You can authorise a representative to update your personal details, make enquiries and access your USI VET transcript. An authorised representative can: make enquiries on your behalf update your personal details update your contact details get a copy of your USI vocational education training (VET) transcript. You can give permission to an authorised representative temporarily or ongoing basis.  …

The terms and conditions for using the USI Organisation Portal, including privacy obligations, data security, and rules for applying for a USI on behalf of students. Applying for a USI on behalf of a student The following entities may apply for a Unique Student Identifier (USI) on behalf of a student under sub-section 9(2) of the Student Identifiers Act 2014 (the Act) : Registered Training …

To create a Unique Student Identifier (USI) on behalf of another person you must tick the box where it says ‘I agree to the terms and conditions'. It is important that you understand and agree to these terms and conditions before using the USI Registry System. The full terms and conditions are detailed below. Applying for a USI on behalf of another person You can apply for a USI on behalf of …