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  • Data requests
    8 December 2025
    Page
    USI data can be permitted for use in education or training research. We are able to provide data on USI or personal information for education or training research. The Student Identifiers Act (the Act) provides that the Registrar may disclose this information if 2 conditions are met: The research relates to education or training. The request meets the requirements specified by the Ministerial …
  • Using Digital ID to create a USI
    8 December 2025
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    You can create your USI or access your USI account using a Digital ID. A Digital ID is a safe, secure and convenient way to prove who you are online. You can use it at any time of the day and when you want to access online services. Set it up once, and then reuse it whenever you're asked to prove who you are. You can be confident your information is private, protected and secure. Find out more …
  • Login security update
    Article
    When? Now. Why? It allows confirmation of identity. How? MFA means that students will receive a one-time code to their personal mobile number or email address when they create or activate their USI and each time they log in to their USI account. Don’t have a personal mobile number or email address? Students will need to answer 2 security questions. As an extra layer of security, passwords now …
  • Privacy Policy
    1 December 2025
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    Our Privacy Policy ensures the secure handling of your data under the Privacy Act 1988. We are committed to handling your personal information in accordance with the Privacy Act 1988 (Privacy Act). Set out in Schedule 1 of the Privacy Act, we are an 'APP entity' that must comply with the Australian Privacy Principles (APPs). The Privacy Act and APPs regulates how we must collect, use, disclose …
  • Privacy
    1 December 2025
    Page
    Our privacy promise to you We follow the  Student Identifi ers Act 2014  and the  Privacy Act 1988  to protect your privacy. We also protect your privacy by: getting account holder consent, or authorisation under law, to collect Unique Student Identifier (USI) data retaining only minimal, necessary personal information on our systems providing students with full control access to their USI …
  • Resources
    27 November 2025
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    We’ve created a range of promotional resources for education or training providers. You can use these resources to: educate your audience about the USI share information about USI and vocational education training (VET) transcripts engage students with the USI. Share our content We’ve made it easier for you to let students know about the USI with a suite of downloadable resources. You can post …
  • USI Check Character Algorithm request
    14 November 2025
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    Check characters accepted by the USI Registry for verification purposes. The USI Check Character Algorithm helps Higher Education Providers (HEPs) and Tertiary Admission Centres (TACs) to:  understand the USI field formatting rules configure USI fields within higher education systems and forms.  Complete the form below to request the USI Check Character Algorithm.  All form fields are compulsory. …
  • Ensure your student's USI VET transcripts are up to date
    Article
    We would like to remind all Registered Training Organisations (RTOs) of the importance of keeping USI VET transcripts current and accurate. VET transcripts are essential for students as they use them to apply for jobs and to verify past training for credit transfers. There may be occasions where information on a VET transcript is inaccurate or incomplete. As an RTO, collecting and reporting your …
  • Page not found
    14 October 2025
    Page
    The address you've entered doesn't match any pages or content currently on this site. You may have followed an old link or the content may have moved or no longer be available. Here are some ideas to help you find what you were looking for: Check the address and try again Search for the content Browse for the content from the homepage Contact us and let us know what you were expecting to find. …
  • Change in the USI Contact Centre operating hours
    Article
    Please be advised that the USI Contact Centre operating hours are changing. Effective Monday 17 February 2025, the new hours are: Monday – Friday: 8:30 AM to 4:30 PM Australian Central Daylight Time (ACDT). Our phone number remains unchanged. We can be contacted on 1300 857 536  (inside Australia) or  +61 2 6218 0994  (outside Australia).  For assistance outside of these hours please refer to …
  • Managing USIs in higher education
    16 September 2025
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    Learn about USI verification, student name formatting, and provider responsibilities. Higher education providers need to encourage students to: create their USI as soon as possible use identification stating their legal name use the same verifiable identification document (ID) to create their USI and tax file number (TFN) to ensure Tertiary Collection of Student Information (TCSI) system …
  • Privacy Values
    15 September 2025
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    When it comes to your personal information and privacy, we commit to: being transparent with how we collect, use and disclose personal information keeping ourselves accountable retaining accuracy, confidence and security maintaining and respecting all personal information provided to us acting ethically and in your best interests. Privacy Privacy, by design, is embedded in our business practices …
  • Permission to access a student USI
    15 September 2025
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    Providers must have student permission to create, search for, or share a USI and view VET transcripts. Education or training providers must gain verbal or written permission from a student before: creating a USI on their behalf searching for their USI viewing and/or updating details on their USI account viewing their USI VET transcript sharing their USI and VET transcript with others. Providers …
  • Support and troubleshooting
    15 September 2025
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    Access support for users integrating and interacting with the USI Registry System. This page provides general troubleshooting information and integration support for the USI Registry System. Organisation Portal troubleshooting If you are unable to login through our Organisation Portal, check: your authorisations are still current and active in  Relationship Authorisation Manager  (RAM) Department …
  • Document Verification Service tips
    15 September 2025
    Page
    Find tips for resolving Document Verification Service (DVS) errors. The USI Registry System uses the Document Verification Service (DVS) to verify student’s identification, USI and personal details. As a security measure our system is designed to time out when there’s been no activity (keystrokes) within a 15-minute period.  Unsuccessful verification You must use the Organisation Portal's …
  • VET transcripts and RTOs
    15 September 2025
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    Registered Training Organisations (RTOs) can access a USI vocational education training (VET) transcripts with student permission via the Organisation Portal. A student must grant the RTO  permission within their USI account to view their VET transcript. Access to a student's VET transcripts supports: enrolments credit transfers entitlement assessments troubleshooting transcript queries. How RTOs …
  • System developers
    15 September 2025
    Page
    Learn how to integrate and authenticate with the USI Registry System as an in-house or third-party system developer. The USI Registry System provides secure access for education or training providers to manage a large volume of student identifiers with a Student Management System (SMS). This page guides new and existing software developers on how to integrate with web services, test their …
  • Verify or find a student's USI
    15 September 2025
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    Learn how to find or verify a student's USI. Education or training providers are required to verify a student's USI for reporting purposes as well as for award conferral.  If a student has not provided their USI, an education or training provider may seek to find the student's USI in the USI Registry System.  How a provider finds or verifies a student's USI depends on whether they are connect to …
  • Provider privacy obligations
    15 September 2025
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    Education or training providers applying for a USI on behalf of an individual must give them a privacy notice to explain how their personal information will be used. The below entities may apply for a Unique Student Identifier (USI) on behalf of a student under sub-section 9(2) of the Student Identifiers Act 2014 : Registered Training Organisations (RTO) Vocational education and training (VET) …
  • Giving access to your USI
    15 September 2025
    Page
    You can provide your USI or USI VET transcript to organisations and education or training providers. Who needs your USI? Education or training providers, organisations and third parties such as licensing bodies need your USI.  Education and training providers need your USI to issue your qualification, award, testamur or statement of attainment. Certain organisations and third parties need your …

Acknowledgement of Country

We acknowledge the Traditional Owners and Custodians of Country throughout Australia and their continuing connections to land, sea and communities. We pay our respects to them, their cultures and their Elders; past, present and emerging.