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Creating a USI with non-verifiable ID

In limited circumstances, education or training providers are permitted to create a USI on behalf of a student using non-verifiable identification (ID).

An education or training provider can create a USI on behalf of a student using a non-verifiable ID when:

  • a student identifies as a First Nations Australian or is incarcerated and does not have access to verifiable ID
  • one of the non-verifiable IDs (listed below) can be used on the student’s behalf
  • education or training provider is approved to use the Document Verification Service Override (DVSO) function within the USI Organisation Portal.

Document Verification Service Override (DVSO)

Accessing DVSO

The DVSO function can be used by providers who are:

To use the DVSO function, your organisation must have access to the USI Registry System.

Correctional Services

Under the Student Identifiers (VET Admissions Bodies) Instrument 2015, a correctional service provider may qualify to be a VET Admissions Body (VAB).

Correctional service providers can apply to be a VAB if they deliver nationally recognised training to support or assist prisoners in their custody. This includes:

  • providing Vocational Education and Training (VET) courses 
  • issuing VET qualifications or statements of attainment.
  1. Arrange for your organisation to access the USI Registry System (Organisation Portal), by submitting a System Access Request.
  2. Complete the DVSO request form below to apply for access.
  3. If approved, your access to use DVSO will remain active for a period of 12 months.

Providers will only receive access to the DVSO function for a 12 month period. A reminder will be sent to your organisation's nominated email address 4 weeks prior to expiry. You must complete a new DVSO request annually to continue to access the DVSO function.

Request access to DVSO

Complete our form to request DVSO access for your organisation.

Request now

Using DVSO

Before using DVSO for a student, check that the student does not have a USI by completing an existing USI search.

DVSO can only be used to create a USI for a student if:

  • verifiable ID cannot be provided
  • an existing USI search does not find an existing USI for the student
  • one of the non-verifiable identification documents listed below is provided.

Non-verifiable identification

When using DVSO, enter the name of the student exactly as it appears on the non-verifiable ID.

Accepted non-verifiable ID documents

  • State proof of age cardsphoto card (NSW)
    • proof of age card (VIC)
    • photo identification card (QLD)
    • proof of age card (QLD)
    • photo card (WA)
    • proof of age card (SA)
    • personal information card (TAS)
    • evidence of age card (NT)
    • proof of identity card (ACT)
  • Evidence of Identity (EOI) form (for a First Nations or incarcerated student)
  • Defence Force identity card (issued by the Australian Defence Force, showing name, date of birth and photo or signature)
  • Australian Taxation Office notice of assessment (NOA) in the student’s name and address and less than 2 years old from the date of issue
  • Form 2 Offender ID Letter (used by correctional facilities or providers in Queensland only).

The Form 2 Offender ID Letter in Queensland will display as ‘state government document’ in the drop down list in the Organisation Portal or your Student Management System (SMS). No other state government documents are accepted.

Update existing USI with DVSO

You are not able to update a student’s personal details using DVSO.

The student can call us for assistance with their verifiable identification. Alternatively, providers can submit an EOI form on the student's behalf to us.

DVSO access request form

Applications will take up to 10 business days to be assessed, with outcomes advised by email.

Your personal information is protected by law, including the Privacy Act 1988 and is collected by the Office of the Student Identifiers Registrar (OSIR) on this form for the purpose of supporting limited circumstances to issue a student identifier under the Student Identifiers Act 2014 (SI Act). 

Personal information is information or an opinion about an identifiable individual. Personal information includes an individual’s name and contact details.

If you include information about persons other than yourself in this form, you declare that you have provided this privacy notice to them and obtained their consent to provide their information to OSIR.

Personal information collected through this form will not ordinarily be disclosed to any other agencies or organisations. It will only be disclosed to other parties where you have agreed, or where it is otherwise permitted under the Privacy Act. 

Your personal information is unlikely to be disclosed to overseas recipients.

Further information about how OSIR will manage your personal information, including how to access and correct your information and how to make a complaint, can be found in our Privacy Policy.

By using this form, you are agreeing to the privacy statement and policy outlined above.
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