System outages
Current releases and outages
Relationship Authorisation Manager (RAM) will be unavailable between 11:30pm (AEST) Tuesday 30 September 2025 and 7:00am (AEST) Wednesday 1 October 2025 to allow the ATO to undertake system maintenance.
USI Registry System upgrade
We’re undertaking a major infrastructure upgrade to support future service delivery.
Outage period
Our services will be unavailable from 7:00pm AEST Friday 10 October 2025 to 7:00pm AEST Sunday 12 October 2025.
What this means for you
During this time, you won’t be able to access the USI Registry System to create, find or verify a USI. Please plan accordingly if you rely on our services for time-sensitive activities.
We apologise for any inconvenience and appreciate your patience while we complete this upgrade.
Past releases and outages
| Start date | End date | Additional information |
|---|---|---|
| 11:30pm (AEST) Thursday 18 September 2025 | 1:00am (AEST) Friday 19 September 2025 | Relationship Authorisation Manager (RAM) was unavailable to allow the ATO to undertake system enhancements. |
| 11:30pm (AEST) Saturday 6 September 2025 | 3:00am (AEST) Sunday 7 September 2025 | myID was unavailable to allow the ATO to undertake system enhancements. |
| 10:00am (AEST) 26 August 2025 | 8:00am (AEST) 2 September 2025 | The USI 3rd Party Testing (3PT) environment was unavailable to allow for system maintenance. |
| 5:30pm (AEST) Wednesday 20 August 2025 | 7:30pm (AEST) Wednesday 20 August 2025 | The USI Registry was intermittently unavailable to replace the Entrust TLS certificate with a DigiCert TLS certificate. |
| 11:30pm (AEST) Saturday 9 August 2025 | 7:00am (AEST) Sunday 10 August 2025 | myID was unavailable while the ATO undertook system enhancements. |
| 8:00am (ACST) Monday 7 July 2025 | 2:40pm (ACST) Monday 7 July 2025 | The USI Registry System (Student Portal, Organisation Portal and Web Services) experienced intermittent outages. |
Download the file below for a summary of the USI Registry System outages over the last 12 months.