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Key performance statistics - January to March 2025

The Student Identifiers Registrar provides a quarterly summary on our key performance statistics. 
Reports

Customer rating

87% rated us as 5 out of 5 stars.

Self-service transactions

2.6 million logins to the USI Registry System.

USI verification

8.3 million USI verification requests by providers.

Recovered USIs/ passwords

823,000 recovered USIs/ passwords.

Calls

45,000 calls handled.

Help Requests

14,000 Help Requests closed.

VET transcripts views

  • 649,000 views by Students
  • 20,000 views by providers.

VET transcript shares

15,000 transcripts were shared with third parties including employers.

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Acknowledgement of Country

We acknowledge the Traditional Owners and Custodians of Country throughout Australia and their continuing connections to land, sea and communities. We pay our respects to them, their cultures and their Elders; past, present and emerging.