The USI Portals will be unavailable from 7:00pm AEDT Friday 10 October 2025 to 7:00pm AEDT Sunday 12 October 2025 whilst we undertake a major upgrade. You will not be able to create or find your USI or access your USI account during this time.

We apologise for any inconvenience.

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Find your USI

If you have undertaken any national recognised training since 2015, you may already have a USI.

You only need one USI, so don't create another one - check if you already have one first.

  1. Visit the Student Portal.
  2. Agree to the terms and conditions and select 'Next'.
  3. Select 'Forgotten USI'.
  4. Select one of the following identification options to find your USI:
    • email address
    • mobile number
    • personal details and security question answers
    • personal details and an identification document.
  5. Ensure the details entered match the information on your USI account.

Once verified, we’ll send you your USI.

Find your USI

Still can’t find your USI?

If you're unable to retrieve your USI using the above steps, contact us for assistance.

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Acknowledgement of Country

We acknowledge the Traditional Owners and Custodians of Country throughout Australia and their continuing connections to land, sea and communities. We pay our respects to them, their cultures and their Elders; past, present and emerging.