Did you know that over 8 million USIs already exist?

You may already have a USI. You may have had one created for you by a training organisation you have enrolled with in the past, or you may have one that you created a while ago and have simply forgotten about.

You only ever need one USI. Just like a Tax File Number, it is unique to you, and is yours for life.

Not sure if you have a USI?

You may already have a USI if you did any nationally recognised training which could include training at work, completed a first aid course or RSA (Responsible Service of Alcohol) course, have a white card, or studied at a TAFE or training organisation

It is important that you try to find your USI before you attempt to create a new one. This will make sure that the training records generated are correct. You should not have more than one USI.

Click on the blue forgotten USI button below and enter a few of your personal details to find out if you already have a USI.

Think you have a USI but can’t remember it?

You can use the forgotten USI link and simply enter the email address or mobile number and date of birth that is in your account, or enter a few of your personal details to retrieve your forgotten USI.

Click here to use 'forgotten USI' function now

Need help?

No problem! Simply open the Fact Sheet by clicking here, which gives you step by step instructions on how to retrieve your USI.

There is also a Step by Step Guide which provides detailed instructions, with screen previews which show the details you will need to enter. Use this document if you would like to preview the forgotten USI function before using it on the system.

You can also seek the help of your training organisation. They have a tool called ‘Find USI’. You will need to give your organisation some information such as your name, date of birth and contact details to help them conduct the search.