Contact us: System developers | Unique Student Identifier

You may be able to resolve your issue quickly by using our self-service options. Visit our Help Centre before contacting us.

If you still need help and are a system developer or SMS vendor, use the online form below.

If you are a student, please contact us on 1300 857 536 or +61 2 6218 0994 if you are calling from outside of Australia.

Our contact centre is open between 8:30am and 6:30pm (AEST), Monday to Friday (excluding national and South Australian public holidays).

Did you find the information you were looking for on this page?

Yes

No

On a scale of 1 to 5, please provide a rating for how useful the information on this page was in answering your question.

1

2

3

4

5

Poor

Excellent

Did you find the content on this page easy to understand?

Yes

No

Comment (cannot be less than 12 characters).

Don’t include personal or financial information. For example your phone number, email or credit card details.

If you need help, please call us on 1300 857 536 or from outside on Australia +61 2 6240 8740. Our contact centre is open between 8:30am-6.30pm (Australian Eastern Standard Time), Monday to Friday (excluding national and South Australian public holidays).

OR

If you would like to provide feedback, please complete the feedback form.