Contact us: Privacy matters
Have you received a 'Your USI was Located' notification?
If your training organisation has been provided with your USI, you will receive an automated email or SMS/text message from 'firstname.lastname@example.org' alerting you that your USI has been located. This normally happens when you enrol in a new training course. The organisation has not been given access to your account or the personal or contact details contained in it.
A training organisation should only search for your USI with your permission.
If you have any privacy concerns, please contact us.
Contact us by phone
Our contact centre is open between 8:30am and 6:30pm (AEST), Monday to Friday (excluding national and South Australian public holidays).
Online contact form
Contact us by mail
Office of the Student Identifiers Registrar
C/- Department of Employment, Skills and Employment
GPO Box 9880
Adelaide SA 5001