Contact us: Privacy matters | Unique Student Identifier

For privacy concerns about the USI initiative, your USI account or how we look after the personal information we collect, read our privacy information.

Have you received a 'Your USI was searched' notification?

If your training organisation has been provided with your USI, you will receive an automated email or SMS/text message from 'noreply@usi.gov.au' alerting you that your USI has been searched. This normally happens when you enrol in a new training course. The organisation has not been given access to your account or the personal or contact details contained in it.

A training organisation should only search for your USI with your permission.

If you have any privacy concerns, please contact us.

Contact us by phone

Our contact centre is open between 8:30am and 4:30pm (ACST), Monday to Friday (excluding national and South Australian public holidays).

Call us on 1300 857 536 or from outside Australia +61 2 6218 0994

Online contact form

Contact us by mail

Office of the Student Identifiers Registrar
C/- Department of Employment and Workplace Relations
GPO Box 9828
Adelaide SA 5001

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If you need help, please call us on 1300 857 536 or from outside on Australia +61 2 6240 8740. Our contact centre is open between 8:30am-6.30pm (Australian Eastern Standard Time), Monday to Friday (excluding national and South Australian public holidays).

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