Contact us: Privacy matters | Unique Student Identifier

For privacy concerns about the USI initiative, your USI account or how we look after the personal information we collect, read our privacy information.

Have you received a 'Your USI was searched' notification?

If your training organisation has been provided with your USI, you will receive an automated email or SMS/text message from 'noreply@usi.gov.au' alerting you that your USI has been searched. This normally happens when you enrol in a new training course. The organisation has not been given access to your account or the personal or contact details contained in it.

A training organisation should only search for your USI with your permission.

If you have any privacy concerns, please contact us.

Contact us by phone

Our contact centre is open between 8:30am and 6:30pm (AEST), Monday to Friday (excluding national and South Australian public holidays).

Call us on 1300 857 536 or from outside Australia +61 2 6218 0994

Online contact form

Contact us by mail

Office of the Student Identifiers Registrar
C/- Department of Employment and Workplace Relations
GPO Box 9828
Adelaide SA 5001

Did you find the information you were looking for on this page?

Yes

No

On a scale of 1 to 5, please provide a rating for how useful the information on this page was in answering your question.

1

2

3

4

5

Poor

Excellent

Did you find the content on this page easy to understand?

Yes

No

Comment (cannot be less than 12 characters).

Don’t include personal or financial information. For example your phone number, email or credit card details.

If you need help, please call us on 1300 857 536 or from outside on Australia +61 2 6240 8740. Our contact centre is open between 8:30am-6.30pm (Australian Eastern Standard Time), Monday to Friday (excluding national and South Australian public holidays).

OR

If you would like to provide feedback, please complete the feedback form.