Crest of the Australian Government Unique Student Identifier-Logo

Contact us: Privacy matters

For privacy concerns about the USI initiative, your USI account or how we look after the personal information we collect, read our privacy information.

Have you received a 'Your USI was Located' notification?

If your training organisation has been provided with your USI, you will receive an automated email or SMS/text message from 'noreply@usi.gov.au' alerting you that your USI has been located. This normally happens when you enrol in a new training course. The organisation has not been given access to your account or the personal or contact details contained in it.   

A training organisation should only search for your USI with your permission.

If you have any privacy concerns, please contact us.

Contact us by phone

Our contact centre is open between 8:30am and 6:30pm (AEST), Monday to Friday (excluding national and South Australian public holidays).

Call us on 1300 857 536 or from outside Australia +61 2 6240 8740

Online contact form

 

Contact us by mail

Office of the Student Identifiers Registrar
C/- Department of Employment, Skills and Employment
GPO Box 9880
Adelaide SA 5001

 

Was this page helpful?

If you need help, please call us on 1300 857 536 or from outside on Australia +61 2 6240 8740. Our contact centre is open between 8:30am-6.30pm (Australian Eastern Standard Time), Monday to Friday (excluding national and South Australian public holidays).

OR

If you would like to provide feedback, please complete the feedback form.

Office of the Student Identifiers Registrar (OSIR)
Last Modified on Monday 4th April 2022 [239]