What is myGovID and RAM?
myGovID and Relationship Authorisation Manager (RAM) is a whole of government Digital Identity service that provides an easy, secure and flexible authentication and authorisation solution.
For assistance with:
- myGovID and RAM please contact the ATO on 1300 287 539, select 2 for myGovID or 3 for RAM enquiries.
- the USI Web Service please contact us at IT@usi.gov.au.
How to obtain a myGovID and set up in RAM
If you are a principle authority for your business you can obtain a Digital Identity using the myGovID app. It's easy, just download and install the app from the Apple App or Google Play store and set up your myGovID.
See the ATO Video – How to get started with myGovID and RAM or access the myGovID and RAM FAQs.
- Download the myGovID app
- Prove your identity
- If you are principle authority of a business, claim your business in RAM
- Begin authorising others in your business
- Acquire your machine credential in RAM
Linking your ABN in RAM
Education or training providers with non-individual associates and Government entities that do not have an individual associate against their ABN cannot independently connect through RAM. This could include TAFEs, trustee companies, companies that use an ‘alternate director’, public and private schools (including school council/boards) and incorporated and unincorporated associations.
If your business does not have individual associates listed in the Australian Business Register, a 'primary person' needs to link it in RAM. For example, a director or public officer for the corporate trustee or subsidiary company are considered a primary person. Assistance on the linking process is available from ATO - Principle Authority.
Organisation Portal users
Organisation Portal users need to have their own myGovID.
Principle authorities - Australian Business Register (ABR) listed individual associates, of an education or training providers ABN must also acquire a myGovID and can authorise another person with a myGovID to connect to the USI Registry Organisation Portal (on behalf of the education or training provider). This allows a connection to be made using any device, anywhere, anytime.
Student Management System (SMS) users
SMS users need a new Machine-to-Machine (M2M) credential to interact with the USI Registry System.
Components of the M2M solution include:
- A machine credential
- Machine Authentication Service – Secure Token (MAS-ST)
Principle authorities create and download machine credentials using RAM. Credentials can be installed on a server or stored locally to support locally hosted or desktop software.
A machine credential administrator must be nominated for each credential. That person is responsible for creating, as well as the ongoing management and safeguarding of the machine credential on behalf of the business.
The new credential is compatible with the latest versions of USI and SBR Software Developer Kits.
Cloud hosted service users
Education or training providers using cloud-hosted services do not have to obtain their own M2M credential. The host service provider is required to use their M2M credential to authenticate a connection to the USI Registry System.
After obtaining a myGovID and claiming their business in RAM, the principle authority of an education or training provider needs to access RAM and nominate/endorse the host service provider submitting transactions on their behalf.
Detailed information can be found from My cloud software services.
For more information and help, see the ATO videos: