Student Management Systems (SMS) use a Device AUSkey to authenticate the connection with the USI Registry System.
A Device AUSkey has an expiry date of two years after creation.
A Device AUSkey (about to expire) should automatically renew a few months prior to the expiry date, however issues exist that sometimes prevent the Auto-Renewal process from being successful.
This is due to either the Student Management System (SMS), or an organisation’s firewall settings, not permitting the AUSkey file to be updated by the renewal service.
An error, fault or exception error “Creator of this fault did not specify a reason” is often presented to the user.
Note: The keystore.xml must have permissions on it to allow an update. This should be checked with your IT support area.
The simplest option to rectify the issue is for the RTO’s AUSkey Administrator to obtain a new Device AUSkey to replace the one ’about to expire’.
For more information, go to the Australian Business Register (ABR) website.