If you have a USI account you can use the USI website to:
- retrieve a forgotten USI
- reset a forgotten password
- reset or change your password
- activate your USI account
- update your details
Forgotten USI & Forgotten Password - new changes!
We realise that from time to time you may forget your USI or password. Don’t panic, we have a new easy way to get your USI back or reset your password.
This can be done on your mobile phone, tablet or computer. If you want to use these functions use the relevant link above. Make sure you have handy one of the following details that you used to create your USI account.
- email address
- mobile number
- personal details (you may need to supply a form of ID or answer your check questions when personal details are used)
Please remember when using these functions that your password is case sensitive and the answers to your check questions should be spelt correctly (did you enter ‘Street’ or ‘St’ for example).
You need to give your USI to each training organisation you want to study with.
You can also give permission to your training organisation to view or update your details and view your training records and transcript.
Giving a training organisation permission to view your USI account is an easy way for you to share information with them.
This might be useful when enrolling in a new course. To save you time filling in a new form you can simply give the training organisation permission to view your details.
When you give permission for a training organisation to view your USI account you can choose whether they can view:
- your personal and contact information
- just your personal information and not your contact information
- your training records and transcript details.
If you find there is an error with any of your training records or transcript, contact the training organisations immediately for assistance.