We regulate conduct where there might be a breach of the Student Identifiers Act 2014 in regards to:
- applying for student identifiers
- altering an authenticated VET transcript or an extract from a transcript
- making a document purporting to be an authenticated VET transcript or an extract from a transcript.
For further information, refer to our Compliance and Enforcement Strategy.
If you think you have identified possible non-compliance complete the report non-compliance form.
What do we do with your report?
We consider each report of alleged non-compliance against 4 key questions:
- What is the extent of the potential harm or loss (eg the creation of duplicate USIs for financial gain or the creation of fake transcripts or extracts that could lead to a safety issue)?
- What are the benefits of pursuing the non-compliance (both to the individuals involved and the wider community)?
- The type and seriousness of the non-compliance and the available evidence?
- Is there an alternative course of action?
We may decide to review the matter ourselves or refer the information to another agency for investigation.
We may be in contact with you to discuss your report in detail, unless you choose to remain anonymous. We may not be able to advise you of the outcome.
Please review our frequently asked questions on Compliance.
What is non-compliance?
Under the Student Identifiers Act 2014, there are three types of non-compliance:
- not meeting privacy requirements
- issuing qualifications and awards to a student who doesn’t have a USI
- creating duplicate USIs, altering a VET transcript or creating a fake VET transcript.
Where can I go to help me learn about my requirements as an education or training provider?
This link to the USI website can provide you with information and guidance on your responsibilities with regards to the collection and reporting of your student’s USIs.
If I think someone has been non-compliant but I am not sure, what should I do?
You are encouraged to complete the report non-compliance form.
If I provide a report, do I have to give you my details?
No, you can remain anonymous. It is not a requirement to provide your personal details. However, we will not be able to contact you if further information is required which may affect our review into the alleged non-compliance.
If I provide a report and do give my details, will you tell the person who I reported that it was me?
No. We will not tell the person who is the subject of the non-compliance that you have provided the information to us.
Can I get a fine or be taken to court if I am found to be non-compliant?
Yes. Our preference for managing non-compliance is to educate individuals on their obligations and how to comply. We may address non-compliance through administrative action such as a warning letter. There may be times where we decide to issue an infringement notice (a fine) or initiate civil proceedings. The action taken by us will depend on the conduct.
I have received an infringement notice, what are my rights?
This link to our Compliance and Enforcement Strategy provides you with detailed information about infringement notices.
If you think you have identified possible non-compliance complete the report non-compliance form using the button below.