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Document Verification Service (DVS) Override & System Access

What is the Document Verification Service (DVS) Override function?

We understand that some students may not have:

An authorised education or training provider can apply for and use the DVS override function, to assist students who can’t access verifiable identification to get a USI for their studies.

Once approved, providers can use the DVS override for students who have an alternative photo/date of birth identification document

Applying for the DVS override function

To apply for the DVS override function, your organisation must have access to the USI Registry System. Your organisation will need to submit a System Access Request (SAR) form, and request access to the DVS override function. 

If approved, your request will remain active for a period of 12 months. You will need to submit a new SAR form to continue to access this function beyond the initial 12 month period. 

If your organisation is granted DVS override access, you may still need to submit an Evidence of Identity form if you are:

  • updating a USI account (personal information)
  • resolving duplicate USI accounts
  • requesting a copy of the student’s VET transcript
  • requesting third party authority to be added to the USI account. 

Next steps

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If you need help, please call us on 1300 857 536 or from outside on Australia +61 2 6240 8740. Our contact centre is open between 8:30am-6.30pm (Australian Eastern Standard Time), Monday to Friday (excluding national and South Australian public holidays).


If you would like to provide feedback, please complete the feedback form.

Office of the Student Identifiers Registrar (OSIR)
Last Modified on Tuesday 17th May 2022 [604]