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Student FAQs - Permissions

Before creating a USI on your behalf your provider needs your permission and must give you a privacy notice.

Your provider requires your permission to disclose your USI and/or VET transcript to another provider.

You can also permit your provider or Tertiary Admission Centre to view and/or update your personal and contact details directly through the USI Registry System. Your name and date of birth can only be updated if you have given your provider an appropriate form of ID.

Visit our website for more information about permissions including step by step instructions on setting and cancelling permissions.
 

Related Links

For your Registered Training Organisation (RTO) to be able to access your transcript, you will need to give permission to your RTO. Follow the below instructions:

  • Login to the USI Registry System and select Student Portal 
  • Agree to the terms and conditions and login to your account
  • Select Provide your USI
  • Scroll down to the bottom of the page until you see Set up access to your USI Account/Permissions. Click on the Add Organisation button
  • You will then be able to search for your training organisation by either their Organisation Code or Organisation Name. Enter these details and press Search
  • A list of organisations will appear. Once you have found the correct training organisation, press the Add button
  • You will see the Organisation Details at the top. Below will be your permissions View Transcript, View Details and Update Details
  • Select which permissions you wish to give your training organisation, then select how long you would like to give permission to your training organisation
  • Select the Save button
  • Once you have saved the permissions you can still Edit or Remove the permissions

For further details on permissions

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You can choose another person or organisation to be your authorised representative to communicate with the Office of the Student Identifiers Registrar on your behalf. This allows them to make enquiries or update personal details on your USI account.

We call this person or organisation an authorised representative. 

There are two ways you can arrange for an authorised representative:

  1. Phone us with your representative, complete the usual proof of identity security/check questions, and verbally authorise us to speak to your representative during that phone call. This is considered ‘one-off’ authorisation and is only valid during that phone call.
     
  2. Complete an Authorised Representative form where you can choose for the person or organisation named on the form to be your representative for a specific period (e.g. several months) or ongoing until you provide further notice.

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You can cancel permission for a provider or third party at any time.

Follow the instructions below:

  • Login to the USI Registry System and select Student Portal 
  • Agree to the terms and conditions and login to your account
  • Select Provide your USI
  • Scroll down to the bottom of the page until you see Set up access to your USI Account/Permissions
  • Select Edit
  • Uncheck the relevant permissions boxes and save.

Related Links

You can give permission for a training provider or a third party to view your VET transcript online.

Follow the instructions below:

  • Login to the USI Registry System and select Student Portal 
  • Agree to the terms and conditions and login to your account
  • Select Provide your USI
  • Scroll down to the bottom of the page until you see Set up access to your USI Account/Permissions. Click on the Add Organisation button
  • You will then be able to search for your training organisation by either their Organisation Code or Organisation Name. Enter these details and press Search
  • A list of organisations will appear. Once you have found the correct training organisation, press the Add button
  • You will see the Organisation Details at the top. Below will be your permissions View Transcript, View Details and Update Details
  • Select which permissions you wish to give your training organisation, then select how long you would like to give permission to your training organisation (expiry date can be 3 months to 2 years)
  • Select the Save button
  • Once you have saved the permissions you can still Edit or Remove the permissions

Related Links

You can give your education or training provider access to view your USI account details. Log into your USI account and select ‘Provide your USI’. 

You can give permission to more than one provider at a time.

There are two options to find your provider in our system:

  • search for them using your provider’s RTO code or Higher Education Provider ID
  • search using their name.

If you don’t know your provider’s code and you can’t find them by a name search, search for them on training.gov.au or on the TEQSA National Register, or ask them for their provider code.

You can choose from the following permissions to give your provider and set an expiry date for these permissions:

  • view and/or update details on your USI Account
  • disclose your USI to another training organisation
  • view your VET transcript. 

Related Links

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If you need help, please call us on 1300 857 536 or from outside on Australia +61 2 6240 8740. Our contact centre is open between 8:30am-6.30pm (Australian Eastern Standard Time), Monday to Friday (excluding national and South Australian public holidays).

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Office of the Student Identifiers Registrar (OSIR)
Last Modified on Tuesday 19th March 2024 [668]