The email is not unique, what does this mean?Close the The email is not unique, what does this mean? FAQ item.
An error will occur while creating the USI account if the email address the student provided has been used by another USI account.
Email addresses must be individual in the USI Registry system.
Contact the student and ask them to nominate another email address or another form of preferred contact.
What does 'Data matching' mean?Close the What does 'Data matching' mean? FAQ item.
There are one or more USI records that match the personal details Check with the student to see if they already have a USI. The student can use the forgotten USI function on the USI Student Registry system to find their USI.
If the student definitely does not have a USI, contact the USI Office to investigate.