How do I check if the 'call' is leaving my network?Close the How do I check if the 'call' is leaving my network? FAQ item.
Please seek the advice of your system or network administrator. They should be able to see the outbound USI HTTP request leaving your network without error.
How do I collect a log for my escalated enquiry?Close the How do I collect a log for my escalated enquiry? FAQ item.
Various programs are available that can capture appropriate logs.
What information should be included in my log?Close the What information should be included in my log? FAQ item.
Decrypted HTTP logs of your requests to and responses from ‘VANguard STS’ and ‘USI Batch Service’ (i.e. 4 messages).
This log MUST contain at least:
- Request URL + HTTP Method
- Request date and time
- HTTP headers
- Request/response content including the entire SOAP envelope (header + body)
How does an AUSkey work?Close the How does an AUSkey work? FAQ item.
AUSkey is a secure login that identifies an employee when accessing a participating government online service on behalf of a business. AUSkey reduces the number of usernames and passwords that a business needs to manage for dealing with government.
AUSkey are validated by the VANguard authentication service to provide a whole-of-government approach to authenticate businesses and is the single secure key for accessing government online services.
To be eligible for an AUSkey, the training provider must have an ABN.
What is a machine credential?Close the What is a machine credential? FAQ item.
Machine credentials are used for system to system web services and are installed on the server hosting a training organisation’s system. A Machine credential identifies a business rather than a person. This means users of a USI web service enabled Student Management Systems (SMSs) do not need their own individual credential.
Machine credentials are used in two environments, Third Party Testing (3PT) and production.
The USI Office provides credentials for the Third Party Testing.
Production credentials are supplied to an organisation by the credential issuing authority.
Do I need training to use an AUSkey and where do I get it?Close the Do I need training to use an AUSkey and where do I get it? FAQ item.
Do we require more than one AUSkey? Do all of our staff using the USI Registry System need separate AUSkeys?Close the Do we require more than one AUSkey? Do all of our staff using the USI Registry System need separate AUSkeys? FAQ item.
Each organisation will have an AUSkey administrator. If you need individual access to the USI Registry System as part of your responsibilities, you need to contact your AUSkey administrator for advice. The administrator is usually the CEO or Principal if you are a small organisation, or the finance / HR officer in larger organisations. Further information and help is available at https://abr.gov.au/AUSkey