How do I know if I am getting a response back from a web service call made to the USI Registry System?Close the How do I know if I am getting a response back from a web service call made to the USI Registry System? FAQ item.
A response from the service will in the form of a message containing status/query info or a SOAP fault with error information. The two most common errors in SOAP faults are:
- ‘An error occurred when verifying security for the message.’
- ‘Xml failed schema validation’
How do I check if the 'call' is leaving my network?Close the How do I check if the 'call' is leaving my network? FAQ item.
Please seek the advice of your system or network administrator. They should be able to see the outbound USI HTTP request leaving your network without error.
How do I collect a log for my escalated enquiry?Close the How do I collect a log for my escalated enquiry? FAQ item.
Various programs are available that can capture appropriate logs, such as Fiddler. The USI Office is happy to receive a .saz trace file.
What information should be included in my log?Close the What information should be included in my log? FAQ item.
Decrypted HTTP logs of your requests to and responses from ‘VANguard STS’ and ‘USI Batch Service’ (i.e. 4 messages).
This log MUST contain at least:
- Request URL + HTTP Method
- Request date and time
- HTTP headers
- Request/response content including the entire SOAP envelope (header + body)
How does an AUSkey work?Close the How does an AUSkey work? FAQ item.
AUSkey is a secure login that identifies an employee when accessing a participating government online service on behalf of a business. AUSkey reduces the number of usernames and passwords that a business needs to manage for dealing with government.
AUSkey are validated by the VANguard authentication service to provide a whole-of-government approach to authenticate businesses and is the single secure key for accessing government online services.
To be eligible for an AUSkey, the training provider must have an ABN.
What is a device key?Close the What is a device key? FAQ item.
Device AUSkeys are used for system to system web services and are installed on the server hosting a training organisation’s system. A Device AUSkey identifies a business rather than a person. This means users of a USI web service enabled Student Management Systems (SMSs) do not need their own individual AUSkey.
Device keys are used in two environments, Third Party Testing (3PT) and production.
The USI Office issues AUSkeys for the Third Party Testing.
The ABR manages all other AUSkeys for the production environment.
Further information and help is available at https://abr.gov.au/AUSkey
Do I need training to use an AUSkey and where do I get it?Close the Do I need training to use an AUSkey and where do I get it? FAQ item.