FAQs
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What is the email address that sends the USI / activation link?
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How do I create a USI?
Close the How do I create a USI? FAQ item.Creating a Unique Student Identifier (USI) is quick, easy and free. Below is a step by step tutorial showing you exactly what you will need to follow to create your USI.
If you are creating a USI on behalf of another person, see the step by step guide.
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Have a valid form of ID handy
Have at least one form of current and valid ID handy that we will accept. See the full list of ID types here! Don't worry, we accept many forms of ID and most people will own not one but two or three forms of ID we accept. If you do not have one of these forms of ID contact your training organisation for assistance.
IMPORTANT: When you create your USI, enter your details exactly as they appear on your form of ID.
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Go to the USI Creation page
The page is located here, but read this whole page first!
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Next agree to the Terms and Conditions
If you see the Terms and Conditions page then tick the appropriate box below. If you don't see it, don't panic just go straight to step 4.
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Read the content on the page
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Check box
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Check box
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Click the "Next" button
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Evidence of Identity and Personal Details
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here.
Select the evidence of identity document (ID) you will be using to create your USI. See what types of ID you can use
Enter your personal details or if you have a problem with them get more information here.
IMPORTANT: Enter your details exactly as they appear on your form of ID.
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Select whether you have a first name and a family name or if you only have one name
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Enter your name(s)
Note: If the name you most commonly use for business or official purposes is not the name on your form of ID for USI purposes, you can choose to enter this other name in the preferred name field.
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Enter, and confirm, your date of birth
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Enter your gender
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Enter your country and place of birth
Note: Your gender does not need to be reflected on your form of ID when creating a USI.
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Contact details
Enter as many of the contact details as you can or if you have a problem with them get more information here.
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Enter your "Email Address" (needs to be unique to you)
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Enter your "Mobile Phone" number
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Enter your "Home Phone" number
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Enter your "Address Details"
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Click on the "Next" button
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Confirming your identity
Once you have entered your details, the USI Registry System will check and confirm your identity using the ‘Documentation Verification Service’ (DVS).
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Securing your account
Next set your USI password and check questions.
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You're done!
Your USI will now be displayed on the screen and will have been sent to you for your records. Please keep a record of this number as this USI is yours for life!
If you are enrolling in training your training organisation will need to collect and verify your USI. To help your training organisation to do this, you may want to print or email your USI verification details from this screen.
You can also set up access for organisations to view and/or update your USI account. You can also set up access for organisations to view your transcript. Providing access to your USI account and your transcript may assist your training organisation to process your enrolment.
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What now?
Each time you enrol with a new training organisation remember to give them your USI, either by email or by providing access!
If you need more help, check the information in our help centre.
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What information do I need to create a USI account?
Close the What information do I need to create a USI account? FAQ item.You will need to enter your full name, date and place of birth, some contact details and details from a form of ID.
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The Document Verification Service (DVS) is not working, how can I finish creating my USI?
Close the The Document Verification Service (DVS) is not working, how can I finish creating my USI? FAQ item.If the DVS service is unavailable you may need to try again later as the computer system for the particular department that checks the document you are using is not available at that time. You could try using another form of ID instead.
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Why do I need to provide my personal details to get a USI account?
Close the Why do I need to provide my personal details to get a USI account? FAQ item.Your personal details are needed to ensure that the USI account is unique to you and to make sure that training records are recorded against the correct name.
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Why do I need to provide contact details to create a USI?
Close the Why do I need to provide contact details to create a USI? FAQ item.At least one method of contact is needed to avoid USI duplications and for the USI Office to contact you if required. If your training organisation creates your USI for you, we need to send your activation link to your preferred contact.
We strongly recommend that all four contacts (email, mobile phone, home phone and mailing address) are entered where possible to assist in circumstances where one contact method fails. Email is the best option for contact due to the speed of contact and the ease of access and storage information.
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How will I know if a USI account has been created for me by a training provider?
Close the How will I know if a USI account has been created for me by a training provider? FAQ item.The USI Office will send you an email, text message or letter to the contact details provided. To ensure account security, the notification will include the USI and a link to activate your account by setting a password and check questions and answers.
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I have two USI's, what do I do?
Close the I have two USI's, what do I do? FAQ item.If you have two USIs you will need to report this to the USI Office.