If you are studying at a training organisation they may have created a USI account on your behalf. If you are not currently studying and believe that a training organisation has not created a USI on your behalf or another student may have similar details to you.
Please try to create a USI again. If after three failed attempts this continues you will be able to raise a Help Request by clicking on ‘request help’ and a Office of the Student Identifiers Registrar staff member will contact you. Please make sure your contact details are correct.