The Document Verification Service (DVS) override is a function in the Unique Student Identifier (USI) Registry System available for organisations, Registered Training Organisations (RTOs) and VET Admission Bodies (VAB). The DVS override function within the USI Registry System recognises that a small minority of people eligible for a USI may not have been issued, or have been precluded from receiving, a DVS proof of ID document, and provides an alternate process for this group of people to create a USI.
The idea behind the USI is that each individual must have a single identifier that is unique to them. Therefore, the USI application process has been created in order to reduce the possibility of multiple USIs being allocated to an individual, or false identities and inaccurate records being created. Multiple identifiers for the one individual reduce the value of the USI as training records cannot be collected together. False identities and inaccurate records also devalue the use of the USI. To ensure that individuals’ training transcripts are accurate and to avoid fragmentation the use of a valid proof of ID is important.
Students must always be encouraged to provide a proof of ID document suitable for DVS when an organisation is creating a USI on the student’s behalf, and avoid the use of DVS override except where absolutely necessary. Very few students should require you to use DVS override.
Importantly, the DVS override should not be used just because an individual:
- does not have a DVS document available on enrolment day;
- is not sure where they have put their documents;
- would need to speak to a family member to get access to a DVS document.
This is because most students will have at least one proof of ID suitable for DVS that is readily available, or easily obtained. It should be remembered that students can always obtain a USI by applying themselves online, and that it is not essential to have a USI at the time of enrolment: Categories of students who may not have been issued the required DVS proof of ID documents include, for example:
- Indigenous students living in remote areas of Australia: the unique circumstances of people living in remote places mean that some Aboriginal and Torres Strait Islander births may not have been registered correctly, as well as people changing their names for cultural reasons. This could hinder the ability of Aboriginal and Torres Strait Islander Australians to obtain approved identification that complies with legislative identification processes.
- Students in correctional facilities: In many cases prison inmates may not have access to a document for DVS processing. This could include sentenced prisoners serving a term of imprisonment and un-sentenced prisoners held on remand.
The number of DVS overrides that the Student Identifiers Registrar will grant to an organisation varies according to the student profile and relevant business needs of that organisation as set out in their application to the Student Identifiers Registrar.
Particular organisations may have a higher than normal requirement for DVS override based on their students profile.
There are two categories of DVS override application:
- Low: 5% of the training organisation’s student population or 10 DVS overrides in total (very small portion of students likely not to have been issued a DVS proof of ID document)
- Very High: Training organisation must specify percentage of overrides required (significant proportion of students likely not to have been issued a DVS proof of ID document).
To apply for DVS override you must read and accept the Terms and Conditions on behalf of your organisation and apply to the Student Identifiers Registrar.
The Student Identifiers Registrar will inform you of the outcome.